GE Profile Washer owner manual Sounds

Safety Instructions

Operating Instructions

Troubleshooting Tips

Consumer Support

Before you call for service…

Troubleshooting Tips

PERFORMANCE (cont.)	Possible Causes	What To Do
Pilling	Result of normal wear on	• While this is not caused by the washer, you can slow the
	poly-cotton blends and	pilling process by washing garments inside out.
	fuzzy fabrics
Snags, holes, tears, rips	Pins, snaps, hooks, sharp	• Fasten snaps, hooks, buttons and zippers.
or excessive wear	buttons, belt buckles,	• Remove loose items like pins, objects in pockets and
	zippers and sharp objects	sharp buttons.
	left in pockets	• Turn knits (which snag easily) inside out.
	Undiluted chlorine bleach	• Check bleach package instructions for proper amount.
		• Never add undiluted bleach to wash or allow clothes to
		come in contact with undiluted bleach.
	Chemicals like hair bleach or	• Rinse items that may have chemicals on them before
	dye, permanent wave solution	washing.
Wrinkling	Improper sorting	• Avoid mixing heavy items (like work clothes) with light items
		(like blouses).
		• Try a fabric softener.
	Overloading or incorrect	• Load your washer so clothes have enough room to move
	water level	freely with water covering all of the clothes.
	Incorrect wash and	• Match Cycle selection to the type of fabric you are washing
	dry cycles	(especially for easy care loads).
	Repeated washing in	• Wash in warm or cold water.
	water that is too hot

SOUNDS	Possible Causes	What To Do
“Metallic clicking”	Shifter mechanism is	• The drive system will engage at the start of agitate and
	engaging or disengaging	disengage when agitate is complete. This occurs multiple
		times during the wash.
Back and forth “swoosh”	Electric motor reversing	• This machine has a drive system that doesn’t use gears.
or light “clicking” sound	direction	This sound is the motor rotating back and forth to agitate
during agitate		your laundry.
Quick short agitation	Clothing redistribution	• At the end of agitate, the motor makes short agitation strokes
sounds at end of agitate		to redistribute the load.
“Click” when water	Relay switch	• The relay makes a click sound when activated. The water
stops filling		level activates the relay and stops filling.
“Clicking” behind Control	Automatic Temperature	• This valve mixes in cold and hot water. The “clicking” is the
Panel during fill	Control Valve	valve turning on and off.
Water volume changes	Automatic Temperature	• This valve mixes in cold and hot water. The sound changes
during fill	Control Valve	when the valves are turned on and off.
Motor “whining up” or	Motor ramping up/down	• The motor will speed up incrementally during the spin cycle.
“coasting down” in spin	during spin cycle	When spin is complete, it will coast until it stops.
“Humming”	Water drain pump	• The drain pump will make a humming sound when pumping
		out water after agitation stops and continue until spin is
		complete.
“Gurgling”	Water drain pump	• When the pump starts drawing in air, It starts to gurgle.
		The washer should then begin spinning and the sound will
		continue until it is done spinning.

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