Printing Process Errors

RESTRICTED USE ONLY

Fargo Electronics, Inc.

Resolving the Ribbon Alignment Error Message

Step	Procedure

1	Check that the ribbon is loaded properly and completely seated on the Hubs.

2	Check that the marks on the ribbon are complete.

3	Check the motor operation to ensure that the ribbon moves in both Forward
	and Backward directions on Power Up.

4	Test the Ribbon Sensor.
	a.	Remove the back cover and locate the connector labeled J65 on the main
		Board.
	b.	Check the voltage for each of the five (5) Ribbon Sensors (140404 and
		140407) at their connection to the main Board.
	c.	Use a Multimeter to ground the negative lead to the chassis and put the
		positive lead on pins 3, 5, 7, 9 and 11 of J65 on the main Board.
	d.	Place a RibbonTraq™ mark over the Ribbon Sensor. (Note: The voltage
		should be less than 1 VDC.)
	e.	Remove the RibbonTraq mark from the Ribbon Sensor. (Note: The
		voltage should be greater than 3.5 VDC.)
	f.	Replace the Sensor if the voltages are incorrect.

5	Install a new ribbon and press the Resume button to continue if the ribbon is
	out.

6	Clear the jam and reboot the Printer if the ribbon is jammed.

7	Repair the ribbon if the ribbon breaks.
	a.	Repair the ribbon by taping it back on to the take-up core if the ribbon is
		broken.
	b.	Press the Resume button to continue or Cancel to reset the Printer.

8	Ensure that the ribbon is not stuck to the film.
	a.	Open the Print and Transfer Stations.
	b.	Verify that the ribbon is not stuck to the transfer film.
	c.	If the ribbon is stuck to the transfer film, increase the ribbon tension in
		increments of +5.

HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.0)

HDP820 specifications

The FARGO electronic HDP820 is a high-definition printer particularly renowned for its advanced technologies and exceptional performance in producing high-quality ID cards and badges. This printer is designed to meet the demands of organizations requiring efficient and reliable card personalization.

One of the key features of the HDP820 is its retransfer technology. Unlike traditional direct-to-card printers, the HDP820 utilizes a unique process where the image is first printed onto a transfer film, which is then heat-transferred onto the card surface. This method allows for sharp, vibrant images and ensures that the entire card surface can be printed, including the edges, without any white borders. The resulting cards are both durable and visually striking, making them ideal for identification, access control, and other security purposes.

The HDP820 also boasts a high speed and high volume output. It is capable of producing up to 120 cards per hour, significantly speeding up the card production process for large organizations. This efficiency is further enhanced by its dual-sided printing capability, allowing for the simultaneous printing on both sides of the card without sacrificing speed.

Another notable feature is the printer's versatility. The HDP820 supports a wide range of card types, including PVC, composite PVC, and even smart cards. This flexibility enables organizations to utilize the printer for various applications, from employee badges to member cards and more.

Security features are also integrated into the HDP820. The printer supports advanced encryption and data protection protocols, ensuring that sensitive information printed on cards remains secure. This is critical for businesses handling confidential information, as well as for government entities dealing with security assets.

Additionally, the HDP820 is equipped with a user-friendly interface. The printer includes an LCD display that allows users to monitor the printing process, check status updates, and troubleshoot any issues that may arise. This accessibility makes it easier for operators to maintain the printer and ensures smooth operation.

In summary, the FARGO electronic HDP820 combines advanced retransfer technology, high-speed performance, versatility in card types, security features, and user-friendly design. This makes it a top choice for organizations looking for a reliable and efficient solution for their card printing needs. Whether for operational efficiency or security purposes, the HDP820 stands out in the market as a leading choice for ID card production.

FARGO electronic HDP820 Printing Process Errors, Resolving the Ribbon Alignment Error Message

Models: HDP820

RESTRICTED USE ONLY