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Removing the Card jam in the Printer’s Magnetic Encoding Area

Symptom: A card is jammed in the magnetic encoding area of the Printer.

Step

Procedure

 

 

1

Clear the jammed card.

 

a.

Open the Print and Transfer Station.

 

b.

Use the arrows on the LCD panel to move the card forward or backward to

 

 

free the card.

 

 

2

Inspect the Card Feed Roller Motors for proper operation.

 

a.

Leave the power ON and open the Print and Transfer Stations.

 

b.

Press the FORWARD button to advance the card or the BACK button to

 

 

reverse the card. Use these buttons to move the card through the Encoder.

 

 

3

Ensure that the cards are feeding into the Encoding Module properly.

 

a.

Reset power on the Printer to clear any error messages.

 

b.

Open the Front Access Door.

 

c.

Select the Menu from the LCD.

 

d.

Select the Print Test Image from the menu.

 

e.

Select the Magnetic Test from the menu.

 

f.

A card is then fed from the input hopper onto the Flipper Table and rotated

 

 

into the Encoding Module.

 

g.

If the card appears to jam against the components of the encoding

 

 

assembly, the Flipper Offset may need to be adjusted.

 

 

4

Adjust the Flipper Offset.

 

a.

Select the Menu on the LCD Display.

 

b.

Select the Setup Printer. Scroll down to the Flipper Offset.

 

c.

Change the setting on small increments. (Note: A positive adjustment will

 

 

lower the side of the Flipper Table closest to the Exit Hopper.)

 

d.

Press Select to save the new value.

 

 

 

HDP￿ 800 Series Card Printer/Encoders Service Manual (Rev. 5.0)

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FARGO electronic HDP820 service manual Reset power on the Printer to clear any error messages
Page 91 Page 93

HDP820 specifications

The FARGO electronic HDP820 is a high-definition printer particularly renowned for its advanced technologies and exceptional performance in producing high-quality ID cards and badges. This printer is designed to meet the demands of organizations requiring efficient and reliable card personalization.

One of the key features of the HDP820 is its retransfer technology. Unlike traditional direct-to-card printers, the HDP820 utilizes a unique process where the image is first printed onto a transfer film, which is then heat-transferred onto the card surface. This method allows for sharp, vibrant images and ensures that the entire card surface can be printed, including the edges, without any white borders. The resulting cards are both durable and visually striking, making them ideal for identification, access control, and other security purposes.

The HDP820 also boasts a high speed and high volume output. It is capable of producing up to 120 cards per hour, significantly speeding up the card production process for large organizations. This efficiency is further enhanced by its dual-sided printing capability, allowing for the simultaneous printing on both sides of the card without sacrificing speed.

Another notable feature is the printer's versatility. The HDP820 supports a wide range of card types, including PVC, composite PVC, and even smart cards. This flexibility enables organizations to utilize the printer for various applications, from employee badges to member cards and more.

Security features are also integrated into the HDP820. The printer supports advanced encryption and data protection protocols, ensuring that sensitive information printed on cards remains secure. This is critical for businesses handling confidential information, as well as for government entities dealing with security assets.

Additionally, the HDP820 is equipped with a user-friendly interface. The printer includes an LCD display that allows users to monitor the printing process, check status updates, and troubleshoot any issues that may arise. This accessibility makes it easier for operators to maintain the printer and ensures smooth operation.

In summary, the FARGO electronic HDP820 combines advanced retransfer technology, high-speed performance, versatility in card types, security features, and user-friendly design. This makes it a top choice for organizations looking for a reliable and efficient solution for their card printing needs. Whether for operational efficiency or security purposes, the HDP820 stands out in the market as a leading choice for ID card production.
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