FARGO electronic HDP820 service manual Resolving the No Prox Encoder Error Message

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Resolving the No Prox Encoder Error Message

Symptom: The Printer is receiving encoding data, but the Printer is not configured with this Encoder type.

Step Procedure

1Verify that the LCD Settings are correct.

a.Press Select on the LCD.

b.Select Setup Printer. Scroll down to Encoder Settings.

c.Change the Prox Setting from None to Installed.

2Check the appropriate software user’s manual for specific encoding instructions if the encoding data was sent in error.

Resolving the No Smart Encoder Error Message

Symptom: The Printer is receiving encoding data, but the Printer is not configured with this Encoder type.

Step Procedure

1Verify that the LCD Setting are correct.

a.Press Select on the LCD.

b.Select Setup Printer. Scroll down to Encoder Settings.

c.Change the Smart Setting from None to Installed.

2Check the software user’s manual for encoding instructions if the encoding data was sent in error.

HDP￿ 800 Series Card Printer/Encoders Service Manual (Rev. 5.0) 83