Transfer Process Errors

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Fargo Electronics, Inc.

Resolving the Upper and Lower Film errors

Symptom: Lower or Upper Film Sensor may have failed.

Step	Procedure

1	Verify if the Lower Film Sensor (840199) has failed.
	a.	Check the voltage for the Film Sensor where it connects to the Lamination
		Board.
	b.	Place a Film mark over the Film Sensor. (Note: The voltage should be
		less than 1 VDC.)
	c.	Remove the Film mark from the Film Sensor. (Note: The voltage should
		be greater than 3.4 VDC.)
	d.	Replace the Sensor if the voltages are incorrect.

2	Verify if the Upper Film Sensor (D841023) is out of calibration. See the
	Reviewing the Transfer Station Components photograph to see the location of
	the Upper Film Sensor on page 265.
	a.	Position the Transfer Film so that the clear portion is between the slotted
		optical Sensor.
	b.	Turn the potentiometer on the Sensor Board with a small slotted
		screwdriver until the LED on the Board turns ON.
	c.	Back the potentiometer off until the LED just turns OFF.

3	Verify if a wire has broken off the Ribbon Drive Motor D840980.
	a.	Verify that both motors are connected to J66 on the Lamination Board.
	b.	Disconnect the motors. (Note: 9-VDC battery connected to the motor
		leads should make it turn.)
	c.	If the motors do turn, verify the wire connections at the motor and replace
		or solder those connections as needed.

4	Verify if the Print or Lamination Boards has failed.
	a.	Replace the Print Board. See Replacing the Main Print Board (A000271)
		procedure in Section 5, page 367 for instructions.
	b.	Replace the Lamination Board. See the Replacing the Lamination Board
		(140402) procedure in Section 5, page 368.

		Continued on the next page

HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.0)

HDP820 specifications

The FARGO electronic HDP820 is a high-definition printer particularly renowned for its advanced technologies and exceptional performance in producing high-quality ID cards and badges. This printer is designed to meet the demands of organizations requiring efficient and reliable card personalization.

One of the key features of the HDP820 is its retransfer technology. Unlike traditional direct-to-card printers, the HDP820 utilizes a unique process where the image is first printed onto a transfer film, which is then heat-transferred onto the card surface. This method allows for sharp, vibrant images and ensures that the entire card surface can be printed, including the edges, without any white borders. The resulting cards are both durable and visually striking, making them ideal for identification, access control, and other security purposes.

The HDP820 also boasts a high speed and high volume output. It is capable of producing up to 120 cards per hour, significantly speeding up the card production process for large organizations. This efficiency is further enhanced by its dual-sided printing capability, allowing for the simultaneous printing on both sides of the card without sacrificing speed.

Another notable feature is the printer's versatility. The HDP820 supports a wide range of card types, including PVC, composite PVC, and even smart cards. This flexibility enables organizations to utilize the printer for various applications, from employee badges to member cards and more.

Security features are also integrated into the HDP820. The printer supports advanced encryption and data protection protocols, ensuring that sensitive information printed on cards remains secure. This is critical for businesses handling confidential information, as well as for government entities dealing with security assets.

Additionally, the HDP820 is equipped with a user-friendly interface. The printer includes an LCD display that allows users to monitor the printing process, check status updates, and troubleshoot any issues that may arise. This accessibility makes it easier for operators to maintain the printer and ensures smooth operation.

In summary, the FARGO electronic HDP820 combines advanced retransfer technology, high-speed performance, versatility in card types, security features, and user-friendly design. This makes it a top choice for organizations looking for a reliable and efficient solution for their card printing needs. Whether for operational efficiency or security purposes, the HDP820 stands out in the market as a leading choice for ID card production.

FARGO electronic HDP820 Transfer Process Errors, Resolving the Upper and Lower Film errors

Models: HDP820

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