See Resolving the Temperature

RESTRICTED USE ONLYFargo Electronics, Inc.

Reviewing LCD Messages (continued)

Message	Cause	Solution

Film Low	The HDP Film will soon run out.	If this appears as an error, see the
	Install new film and press Resume to	the Resolving the Film Sensor
	continue.	errors procedure in Section 2,
		page 93.

Flattener	The card flattener was unable to	See Resolving the Temperature
Time out	reach optimum temperature.	Timeout Error Message procedure
		in Section 2, page 99.

FPGA	An unexpected hardware error has	See the Resolving the FPGA Error
Timeout	occurred.	procedure in Section 8, page 439.

Head Lift	The Printer was unable to raise or	See the Resolving the Headlift
	lower the Printhead.	Error Message in Section 2, page
		88.

Head	Please enter a value for head	See the Setting the Printhead
Resistance	resistance in the LCD Printer Setup	Resistance procedure in Section
Error	menu.	9, page 459.

Head	A hardware fault has prevented	See the Resolving the Printhead
Voltage Error	setting the correct Printhead voltage.	Temp Error Message procedure in
		Section 2, page 90.

Heat Source	The Transfer Roller and Flattener	Press OK to turn the Heat source
Off	were turned off to save energy while	back on.
	idle.

Initializing	Indicates the Printer is beginning its	See Printer Components: LCD
	startup system check.	and Softkey Control Pad in
		Section 1, page 25.

Job	The Feed Module is out of sequence	See Resolving a Job Mismatch
Mismatch	with the Transfer section.	error in Section 2, page 81.

		Continued on the next page

HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.0)

HDP820 specifications

The FARGO electronic HDP820 is a high-definition printer particularly renowned for its advanced technologies and exceptional performance in producing high-quality ID cards and badges. This printer is designed to meet the demands of organizations requiring efficient and reliable card personalization.

One of the key features of the HDP820 is its retransfer technology. Unlike traditional direct-to-card printers, the HDP820 utilizes a unique process where the image is first printed onto a transfer film, which is then heat-transferred onto the card surface. This method allows for sharp, vibrant images and ensures that the entire card surface can be printed, including the edges, without any white borders. The resulting cards are both durable and visually striking, making them ideal for identification, access control, and other security purposes.

The HDP820 also boasts a high speed and high volume output. It is capable of producing up to 120 cards per hour, significantly speeding up the card production process for large organizations. This efficiency is further enhanced by its dual-sided printing capability, allowing for the simultaneous printing on both sides of the card without sacrificing speed.

Another notable feature is the printer's versatility. The HDP820 supports a wide range of card types, including PVC, composite PVC, and even smart cards. This flexibility enables organizations to utilize the printer for various applications, from employee badges to member cards and more.

Security features are also integrated into the HDP820. The printer supports advanced encryption and data protection protocols, ensuring that sensitive information printed on cards remains secure. This is critical for businesses handling confidential information, as well as for government entities dealing with security assets.

Additionally, the HDP820 is equipped with a user-friendly interface. The printer includes an LCD display that allows users to monitor the printing process, check status updates, and troubleshoot any issues that may arise. This accessibility makes it easier for operators to maintain the printer and ensures smooth operation.

In summary, the FARGO electronic HDP820 combines advanced retransfer technology, high-speed performance, versatility in card types, security features, and user-friendly design. This makes it a top choice for organizations looking for a reliable and efficient solution for their card printing needs. Whether for operational efficiency or security purposes, the HDP820 stands out in the market as a leading choice for ID card production.

FARGO electronic HDP820 service manual See Resolving the Temperature

Models: HDP820

RESTRICTED USE ONLYFargo Electronics, Inc.

Reviewing LCD Messages (continued)

Message

the Resolving the Film Sensor

FPGA

See the Setting the Printhead

Temp Error Message procedure in

Continued on the next page

HDP820 specifications