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HDP800 Series Card Printer/Encoders Service Manual (Rev. 5.0) 70
Resolving the Card Feeding Errors (HDP825/825-LC) (continued)
Step Procedure
3a. Check for static build up between cards. (Note: Occasionally, a static
charge will build up between the surfaces of two or more cards causing
them to stick together.)
b. Reduce or eliminate this static charge by separating the cards manually
before placing them in the input hopper.
4Ensure that the cards are loaded properly in the Input Hopper.
a. Load the cards into the Printer by inserting them straight into the hopper
and setting them on the feed Roller.
5Verify that the Hopper Lift (A000124) is operational.
a. Reset Power to the Printer.
b. Open the Card Hopper Door and watch to verify that the Hopper Cycles
on startup.
c. If the Hopper does not cycle on startup, remove the top cover and verify
that the Hopper Lift Motor is plugged in properly.
d. If the Hopper Lift Motor is plugged in, disconnect it and attach a 9-volt
battery to the leads.
e. If the Motor turns, replace the Main Board (as needed).
Insert cards neatly stacked.