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Resolving the Image Placement problems

Symptom: Printing is cut off or is not centered on the card or a white border appears.

Step Procedure

1Verify that the HDP Film spools are wound evenly.

a.If the spools are wound unevenly, replace the roll of HDP Film.

b.Ensure that the film is not telescoping on the roll. If it is, cut the Film off of the take up spool and reattach it.

2a. Ensure that the HDP film is aligned with the red alignment arrows on the Transfer station.

b.If it is not aligned properly, it may be necessary to replace the roll of Film or cut and reattach the film to the Take-up Spool.

3Verify that the Ribbon and Film are properly seated on both sides. (Note: The Hubs’ axels should rotate as you rotate the spool.)

a.Replace the Hubs if it is not properly seated on both sides. See the Replacing the HDP 800 Series Ribbon Hub procedure in Section 6, page 294.

4Verify that the Dancer Rollers spin freely by opening the top and middle Modules and manually spinning the Dancer Rollers.

5Confirm that the correct Card Size option is selected in the Printer Driver setup.

a.Open the Printer control panel from the computer.

If using Windows 98Se/ME, right click on the HDP800 Series Card Printer Icon and select Properties.

If using Windows NT 4.0, right click on the HDP800 Series Card Printer and select Document Defaults.

If using Windows 2000/XP, right click on the HDP800 Series Card Printer and select Printing Preferences.

b.Click on the Card tab.

c.Ensure that the proper card size is selected.

(Note: An incorrect card size selection can cause the image to be placed improperly on the card.)

Continued on the next page

HDP￿ 800 Series Card Printer/Encoders Service Manual (Rev. 5.0)

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FARGO electronic HDP820 service manual Resolving the Image Placement problems

HDP820 specifications

The FARGO electronic HDP820 is a high-definition printer particularly renowned for its advanced technologies and exceptional performance in producing high-quality ID cards and badges. This printer is designed to meet the demands of organizations requiring efficient and reliable card personalization.

One of the key features of the HDP820 is its retransfer technology. Unlike traditional direct-to-card printers, the HDP820 utilizes a unique process where the image is first printed onto a transfer film, which is then heat-transferred onto the card surface. This method allows for sharp, vibrant images and ensures that the entire card surface can be printed, including the edges, without any white borders. The resulting cards are both durable and visually striking, making them ideal for identification, access control, and other security purposes.

The HDP820 also boasts a high speed and high volume output. It is capable of producing up to 120 cards per hour, significantly speeding up the card production process for large organizations. This efficiency is further enhanced by its dual-sided printing capability, allowing for the simultaneous printing on both sides of the card without sacrificing speed.

Another notable feature is the printer's versatility. The HDP820 supports a wide range of card types, including PVC, composite PVC, and even smart cards. This flexibility enables organizations to utilize the printer for various applications, from employee badges to member cards and more.

Security features are also integrated into the HDP820. The printer supports advanced encryption and data protection protocols, ensuring that sensitive information printed on cards remains secure. This is critical for businesses handling confidential information, as well as for government entities dealing with security assets.

Additionally, the HDP820 is equipped with a user-friendly interface. The printer includes an LCD display that allows users to monitor the printing process, check status updates, and troubleshoot any issues that may arise. This accessibility makes it easier for operators to maintain the printer and ensures smooth operation.

In summary, the FARGO electronic HDP820 combines advanced retransfer technology, high-speed performance, versatility in card types, security features, and user-friendly design. This makes it a top choice for organizations looking for a reliable and efficient solution for their card printing needs. Whether for operational efficiency or security purposes, the HDP820 stands out in the market as a leading choice for ID card production.