RESTRICTED USE ONLY

Fargo Electronics, Inc.

Resolving the Card Jam Error Message

Symptom: If a card becomes jammed inside the Printer, the LCD Display will indicate approximately where it is jammed. At this point you can either try to correct the problem and continue printing with the same card or remove the card completely and start the print job over.

Step

Procedure

1Leave the power ON and open the Print and Transfer Stations.

2If you would like to try to correct the problem and continue printing with the same card, do so by pressing the FORWARD button to advance the card or the BACK button to reverse the card. Use these buttons to help free the card from its jam. Try not to move the card too far from where it was just before the jam occurred. Once the jam is cleared, replace media, close the Printer and press the RESUME button to resume printing.

3If you would like to remove the jammed card completely, do so by using the FORWARD and BACK buttons to manually eject the card. Then, close the Printer. Press the CANCEL button to reset the Printer and cancel all jobs within the Printer's memory. In this case, you must also cancel and resend the print job from the computer. (Note: For best results, cancel the job from the computer first and then press the Printer's CANCEL button.)

4If the Printer is equipped with the Card Lamination Module and a card is jammed in this area, open the Lamination Module's Top Cover and Lamination Station. Push the Module's Cancel or Resume buttons to move the Lamination Module's rollers and clear the card jam.

•If you only slightly moved the card to clear the jam, close the Lamination Module and press its Resume button to try laminating again.

•If you completely removed the card, press the Lamination Module's Cancel button to reset the Lamination Module for the next card. The Lamination Module buttons only affect the card in the Lamination section. The Printer's LCD softkey buttons affect any card in either the Print Station or the Lamination Station (e.g., the Lamination Module's Cancel button cancels only the Lamination job; the Printer's CANCEL softkey button cancels both the print and Lamination jobs).

•If both the Print Station and Lamination Station are open, the LCD's FORWARD and BACK softkey buttons will move ALL rollers.

•If only the Lamination Module is opened, only the Lamination Module buttons will move the Lamination rollers.

HDP￿ 800 Series Card Printer/Encoders Service Manual (Rev. 5.0)

74

Page 87 Page 89
Page 88
Image 88
FARGO electronic HDP820 service manual Resolving the Card Jam Error Message
Page 87 Page 89

HDP820 specifications

The FARGO electronic HDP820 is a high-definition printer particularly renowned for its advanced technologies and exceptional performance in producing high-quality ID cards and badges. This printer is designed to meet the demands of organizations requiring efficient and reliable card personalization.

One of the key features of the HDP820 is its retransfer technology. Unlike traditional direct-to-card printers, the HDP820 utilizes a unique process where the image is first printed onto a transfer film, which is then heat-transferred onto the card surface. This method allows for sharp, vibrant images and ensures that the entire card surface can be printed, including the edges, without any white borders. The resulting cards are both durable and visually striking, making them ideal for identification, access control, and other security purposes.

The HDP820 also boasts a high speed and high volume output. It is capable of producing up to 120 cards per hour, significantly speeding up the card production process for large organizations. This efficiency is further enhanced by its dual-sided printing capability, allowing for the simultaneous printing on both sides of the card without sacrificing speed.

Another notable feature is the printer's versatility. The HDP820 supports a wide range of card types, including PVC, composite PVC, and even smart cards. This flexibility enables organizations to utilize the printer for various applications, from employee badges to member cards and more.

Security features are also integrated into the HDP820. The printer supports advanced encryption and data protection protocols, ensuring that sensitive information printed on cards remains secure. This is critical for businesses handling confidential information, as well as for government entities dealing with security assets.

Additionally, the HDP820 is equipped with a user-friendly interface. The printer includes an LCD display that allows users to monitor the printing process, check status updates, and troubleshoot any issues that may arise. This accessibility makes it easier for operators to maintain the printer and ensures smooth operation.

In summary, the FARGO electronic HDP820 combines advanced retransfer technology, high-speed performance, versatility in card types, security features, and user-friendly design. This makes it a top choice for organizations looking for a reliable and efficient solution for their card printing needs. Whether for operational efficiency or security purposes, the HDP820 stands out in the market as a leading choice for ID card production.
Top Page Image Contents