Error message appears | Canon 8200 guide

Error message appears

During a print job when paper runs out, ink runs low, or paper jams, the BJ Status Monitor, BJ Print Monitor, or your operating system displays an error message on the screen.

Error!

• For more details about printer errors and solving problems, refer to “Chapter 6 Troubleshooting” of

Reference

the “Printer Reference Guide” on the CD-ROM.

BJ Status Monitor and BJ Print Monitor Error Messages

Windows

The BJ Status Monitor opens and displays a message when an error occurs.

•	The BJ Status Monitor uses graphics and messages to display information about the printer status and
Memo	the progress of print jobs. (The BJ Status Monitor can operate only in an environment where bi-
	directional communication between the printer and computer is possible.)

•When the BJ Status Monitor opens, read the messages and graphic alerts then click the Guide tab to display more information about solving the problem. Follow the instructions provided by the BJ Status Monitor to solve the problem.

Macintosh

When an error occurs, a BJ Print Monitor error message is displayed. If Backgrounding has been switched on with the Chooser, the BJ Print Monitor opens. Follow the instructions in the message to solve the problem.

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Canon 8200 manual Error message appears, BJ Status Monitor and BJ Print Monitor Error Messages

Contents

QA7-0884-V01 User’s Guide Conventions Always push the plug completely into the power outlet Using the Printer Safely Never place the printer on a thick carpet or rug Never attempt to disassemble or modify the printerNever use flammable sprays near the printer Never use an extension cord Always grasp the plug when you unplug the power cord BJ Print Head and ink tanks Table of Contents Specifications Canon Technical Support Adjusting color Printout is unclear, faded User’s Guide on CD-ROM About your guidesQuick Start Guide On-line Help Reference Guides on CD-ROM Is the printer ready to print? Have you completed setting up the printer?Is the printer switched on? Is everything ready? Summary of printing photographs Printing photographs Printing a photograph in Windows 98, Windows Make sure that the printer is switched on Click the OK button to start the print job Click the Properties buttonPrinting Printing a photograph with the Macintosh Make sure the printer is switched on Click the Print button Click the Photo icon for the Print Mode PrintingSelect the Media Type for your print job What you need Using the Scanner Cartridge Summary of the scanning procedures Close the front cover Install the Color Image Scanner Cartridge IS-52Switch on the printer and open the front cover Set the white level calibration sheet Perform white level calibration Click the Scan button Scan the original photographClick the OK button Saving the scanned image Install the BJ Print Head and print the image Start the print job Insert the white calibration sheet in the printer Click the Cancel button Click the OK button Set the original in the scanning holder Click the Close box to close is Scan Enter a file name and click the Save button Close the software application Close the front cover Set the media in the printer Now let’s print a digital photograph Summary of the procedure for printing a digital photographPrinting a photograph from a digital camera Starting the print job Perform the printer driver settingsSave to a file the photograph taken with the digital camera Set the media in the printer Make sure that the Print dialog is for the BJC-8200 Click the Photo icon for the Print Mode selection Operation Flow Using the Printer Driver Opening the printer driver Using the Printer Driver Layout tab Maintenance tabSelecting the printer driver options Main tab Driver Choosing a print modeUsing the Printer Selecting a media type Changing the page size Open the Utilities dialog box Open the Paper Setting dialog box Printer Utility dialog box Setup dialog boxPrint dialog box Manual Selecting a print modeGraphic Photo Changing the paper size Loading Paper Canon media for quality image printing Load limit and Paper Thickness Lever position Paper thicknessPaper or media you should never load in the printer With the glossy side facing up, place the sheet of Photo Setting media correctlyLoading Photo Paper Pro PR Raise the paper thickness lever to Mark Slide the paper guide to the left edge of the stack Loading plain paper or High Resolution Paper HRTray Is aligned Insert the sheet into the printer until it stops Loading High Gloss Photo Film HGTray Slide the paper guide completely to the left Photo Film with the right side of the sheet feeder Loading Glossy Photo Paper GP Loading Glossy Photo Cards FM Slide the paper guide to left edge of the stack Loading Envelopes Banner Paper BP-101 Other media for creative printingTransparencies CF-102 Shirt Transfer TR-201 Troubleshooting Here is an overview of what is described in this chapter Confirm that the CD-ROM is operating normally Cannot install the printerMake sure the driver was installed correctly Other software applications are running in the background Printer prints meaningless characters and symbols During printing, rapidly press the Power button twice Cancelling a print job Printing on thick paper Setting thick paper for printing Paper or media jammed during auto feed Follow the procedure below to clear a paper jamPaper Jams Paper jammed during manual feed Open the BJ Print Monitor to confirm the low ink alert Low ink alertPossible Beeps Printer beeps and it does not print BJ Status Monitor and BJ Print Monitor Error Messages Error message appears Operating System Errors Printing quality is unsatisfactory Using the recommended paper or special mediaChanging the printer driver settings Adjusting the print mode settings Open the Print dialog box, click Adjusting the Detailed SettingImproving print quality with the Photo Optimizer Aligning the print head Read the message and click the OK button Properties Click the Maintenance tab then click PrintHead Alignment icon Click the Send button Read the message and click the OK button to continue Horizontal Alignment Reading the print head alignment pattern Adjusting color Printout is unclear, faded Summary of correcting the problem Printing a nozzle check pattern Click the Nozzle Check Pattern icon Software application from the File menu, select Page SetupClick the down-arrow to select Test Print Cleaning the print head Software application, from the File menu, select Setup Deep cleaning the print head Click Print head deep cleaning icon Remove the empty ink tank Replacing an ink tank Check the positions of the ink tanks in the BJ Print Head After cleaning the print head, print a nozzle check patternColor is strange Check the position of the ink tanks in the BJ Print Head Scanner Cartridge does not operate correctly When connected via USBIs the scanner driver installed correctly? Replace the BJ Print Head Replacing the BJ Print Head Replacing an ink tank P.74 Appendices Specifications Recommended printing area width x height Canon Technical Support About the operating environment Canon INC