Chapter

Troubleshooting

 

4 Troubleshooting

Refer to this section if you experience problems with the printer. This chapter provides solutions for some of the most common problems you could encounter with the printer.

• If you do not find a description of the problem and a solution, refer to the Troubleshooting section of the

Reference

“BJC-8200 Reference Guide” on the CD-ROM.

Here is an overview of what is described in this chapter.

Cannot install the printer or scanner driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Printer prints meaningless characters and symbols . . . . . . . . . . . . . . . . . . . . . .51 Cancelling a print job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Printing on a thick paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Low ink alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Printer beeps and it does not print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Error message appears . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Printing quality is unsatisfactory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 Adjusting color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 A printout is unclear, faded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Color is strange . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75 Scanner Cartridge does not operate correctly . . . . . . . . . . . . . . . . . . . . . . . . . . .76 When connected via USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76 Replacing the BJ Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Troubleshooting

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Canon 8200 manual Here is an overview of what is described in this chapter, Troubleshooting