GE pvm1870 Before you call for service…, Safety Instructions Operating Instructions, Problem

DTP_EN-EN_350A4502P648.qxd 8/28/2007 9:23 AM Page 39

Before you call for service… www.GEAppliances.ca

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem	Possible Causes	What To Do
Oven will not start	A fuse in your home may	• Replace fuse or reset
	be blown or the circuit	circuit breaker.
	breaker tripped.
	Power surge.	• Unplug the microwave
		oven; then plug it back in.
	Plug not fully inserted	• Make sure the 3-prong
	into wall outlet.	plug on the oven is fully
		inserted into wall outlet.
	Door is not closed.	• Open and close the door
		securely.
Floor of the oven is warm,	Heat from the cooktop	• This is normal.
even when the oven has	light may make the oven
not been used	floor get warm.
“CONTROL LOCKED”	The control has been	• Press and hold CLEAR/OFF
or “LOCKED” appears on	locked.	for about 3 seconds to
the display		unlock the control.
“SENSOR ERROR” appears	When using a Sensor	• Do not open door until
on the display	feature, the door was	steam is sensed and time
	opened before steam	is shown counting down
	could be detected.	on the display.
	Steam was not detected	• Use Time Cook to heat
	in maximum amount	for more time.
	of time.
You hear an unusual,	You have tried to start	• Start over and enter a
low-tone beep	the Auto Nite Light	valid time of day.
	without a valid time of
	day entered for the on-time
	and off-time.
features	You have tried to change	• Many of the oven’s
	the power level when it is	are preset and cannot be
	not allowed.	changed.
Food amount too large	Sensor Reheat is for	• Use Time Cook for large
for Sensor Reheat	single servings of	amounts of food.

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Safety Instructions

Operating Instructions

Troubleshooting Tips

Consumer Support