Troubleshooting Tips InstallationInstructions OperatingInstructions SafetyInstructions
CustomerService
Before you call for service…
OPERATION |
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| Possible Causes | What To Do |
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Washer pauses in cycle |
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| The washer normally pauses |
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| between washing steps |
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Washer won’t operate |
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| Washer is unplugged | • Make sure cord is plugged securely into a working outlet. |
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| Water supply is turned off | • Turn both hot and cold faucets fully on. |
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| Controls are not set | • Check controls and make sure Cycle knob is pulled out. |
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| properly |
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| Door is open | • Close door and pull Cycle knob out. |
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| Dispenser drawer is open | • Close drawer. |
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| Circuit breaker/fuse is | • Check house circuit breakers/fuses. Replace fuses or |
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| tripped/blown | reset breaker. Washer should have separate outlet. |
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| Motor is overheated | • Washer motor will stop if it becomes overheated. It |
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| will automatically restart after a cool down period of |
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| up to 30 minutes (if washer has not been manually |
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| turned off). |
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Washer won’t spin |
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| Washer door open | • Make sure door is closed. |
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| Dispenser drawer open | • Close drawer. |
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| Load is too small | • Add one or two similar items to help balance the load. |
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NOISE |
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| Possible Causes | What To Do |
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Washer is noisy |
| Washer is uneven | • Make sure washer is level and rests firmly on the floor. |
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| Washer load is unbalanced | • Push the Cycle knob in to stop the washer, open the |
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| door and redistribute the load evenly. Close the door |
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| and restart. |
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| High pitch jet engine sound | • This is normal during the spin cycle. |
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| Squealing sound or hot | • Washer is overloaded. Stop washer and reduce load. |
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| rubber odor |
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| Shipping bolts and foam block | • See Installation Instructions for directions to remove |
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| have not been removed | shipping bolts and foam block. |
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| Washer is overloaded, | • Stop washer and reduce load size. |
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| causing squealing sound or |
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| hot rubber odor |
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| Rattling and clanking caused | • Check drum for foreign objects. Turn items with |
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| by foreign objects in tub | metal fasteners inside out. Call authorized servicer to |
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| or pump or metal fasteners | inspect pump. |
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| hitting tub |
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PERFORMANCE |
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| Possible Causes | What To Do |
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Lint or residue on |
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| Incorrect sorting | • Separate lint producers from lint collectors. |
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clothes |
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| Washing too long | • Excess wash time may create lint. |
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| Detergent not dissolving | • Try a liquid detergent. |
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| • Use warmer water temperature. |
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| Overloading | • Wash drum may be fully loaded with loosely added items. |
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| Incorrect use of fabric softener | • Check fabric softener package for instructions and follow |
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| directions for using dispenser. |
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