Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following pages first and you may not need to call for service.
WATER |
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| Possible Causes | What To Do |
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Water leaks |
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| Fill hoses or drain hose is | • Make sure hose connections are tight at washer and |
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| improperly connected | faucets and make sure end of drain hose is correctly |
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| inserted in and secured to drain facility. |
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| Household drain may | • Check household plumbing. You may need to call |
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| be clogged | a plumber. |
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| Constant water pressure | • Tighten hoses at the faucets and turn the water off after |
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| to the fill hoses at the | each use. |
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| water source | • Check condition of the fill hoses; they may need |
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| replacement after 5 years. |
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| Oversudsing | • Use less detergent or low sudsing detergent. |
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Too many suds |
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| Type of detergent | • Switch to a low sudsing detergent and follow |
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| instructions on package. |
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| Very soft water | • Try less detergent. |
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Water won’t drain |
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| Drain hose is kinked or | • Straighten drain hose and make sure washer is not sitting |
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| improperly connected | on it. |
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| • Top of drain outlet should be less than 8 ft. (2.5 m) |
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| above floor. |
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Water temperature |
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| Control is not set properly | • Check water temperature control and adjust. |
is incorrect |
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| Water supply is improperly | • Make sure hoses are connected to correct faucets. |
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| connected |
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| Water valve screens are | • Turn off the water source and remove the water connection |
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| stopped up | hoses from the upper back of the washer. Use a brush or |
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| toothpick to clean the screens in the machine. Reconnect |
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| the hoses and turn the water back on. |
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| House water heater is | • Make sure house water heater is delivering water |
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| not set properly | at |
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Water does not enter |
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| Water supply is turned off | • Turn on both hot and cold faucets fully. |
washer or enters slowly |
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Safety Instructions Operating Instructions Installation Instructions Troubleshooting Tips