GE WJRR4170, WJSR4160, WBSR3140, WHDSR315, S3600, WHDSR417, WCSR4170 Before you call for service…

Before you call for service… www.GEAppliances.com

Troubleshooting Tips

Save time and money! Review the charts on the following pages, or visit www.GEAppliances.com. You may not need to call for service.

WATER	Possible Causes	What To Do
Too many suds	Type of detergent	• Switch to a lower sudsing detergent brand and follow
		instructions on package.
	Very soft water	• Try less detergent.
	Too much detergent	• Measure your detergent carefully. Use less soap if you
		have soft water, a smaller load or a lightly soiled load.
Water leaks	Fill hoses or drain hose is	• Make sure hose connections are tight at faucets and
	improperly connected	rubber washers are installed. Make sure end of drain
		hose is correctly inserted in and secured to drain facility.
	Household drain may	• Check household plumbing. You may need to call a
	be clogged	plumber.
	Constant water pressure	• Tighten hoses at the faucets and turn the water off after
	to the fill hoses at the	each use.
	water source	• Check condition of the fill hoses; they should be
		replaced every 5 years.
	Using too much detergent	• Use less detergent. Use less soap if you have soft water, a
	in washer	smaller load or a lightly soiled load.
Water temperature	Cooler water temperatures	• New laundry detergents have been formulated to work
seems incorrect	provide improved energy	with cooler water temperatures without affecting
	efficiency	wash performance.
	Control is not set properly	• Check water temperature control (on some models) or
		Cycle knob and adjust.
	Water supply is turned off	• Turn both hot and cold faucets fully on and make sure
	or improperly connected	hoses are connected to correct faucets.
	Water valve screens are	• Turn off the water source and remove the water
	stopped up	connection hoses from the upper back of the washer.
		Use a brush or toothpick to clean the screens in the
		machine. Reconnect the hoses and turn the water back on.
	House water heater is	• Make sure house water heater is delivering water
	not set properly	at 120°F–140°F (48°C–60°C).
Water won’t drain	Drain hose is kinked or	• Straighten drain hose and make sure washer is not sitting
	improperly connected	on it.
		• Top of drain outlet should be less than 8 ft. (2.5 m)
		above floor.

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Safety Instructions

Operating Instructions

Troubleshooting Tips

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