GE WHDSR417 Before you call for service…, Safety Instructions Operating Instructions, Operation

Safety Instructions

Operating Instructions

Troubleshooting Tips

Consumer Support

Before you call for service…

OPERATION	Possible Causes	What To Do
Washer pauses during	This is normal	• The washer may pause during the spin cycle to remove
spin cycle		soapy water more efficiently.
Washer won’t operate	Washer is unplugged	• Make sure cord is plugged securely into a working outlet.
	Water supply is turned off	• Turn both hot and cold faucets fully on.
	Controls are not set	• Check controls and make sure Cycle knob is pulled out
	properly	to ON position.
	Lid is open—safety feature	• Close lid and reset cycle, to the beginning if necessary.
	prevents agitation and spinning
	when lid is up
	Circuit breaker/fuse is	• Check house circuit breakers/fuses. Replace fuses or
	tripped/blown	reset breaker. Washer should have separate outlet.

PERFORMANCE	Possible Causes	What To Do
Colored spots	Incorrect use of fabric	• Check fabric softener package for instructions and follow
	softener	directions for using dispenser.
		• Pretreat stain and rewash.
	Dye transfer	• Sort whites or lightly colored items from dark colors.
Grayed or yellowed	Not enough detergent	• Use more detergent (especially with larger loads). Be
clothes		sure to follow detergent manufacturer’s directions.
	Hard water	• Use a water conditioner like Calgon brand or install
		a water softener.
	Water is not hot enough	• Make sure water heater is delivering water at
		120°F–140°F (48°C–60°C).
	Washer is overloaded	• Select load size to match clothes load.
	Detergent is not	• Add detergent as wash basket fills with water before
	dissolving	you load clothes.
	Dye transfer	• Sort clothes by color. If fabric label states wash separately,
		unstable dyes may be indicated.
Lint or residue on	Clothes are air or line dried	• If you do not dry your clothes with a clothes dryer, your
clothes		clothes may retain more lint.
	Incorrect sorting	• Separate lint producers from lint collectors.
	Washing too long	• Wash small loads for a shorter time than larger loads.
	Detergent not dissolving	• Add detergent as wash basket fills with water, before you
		load clothes.
		• Try a liquid detergent.
		• Use warmer water temperature.
	Overloading	• Load clothes no higher than the top row of holes in the
		washer basket.
		• Make sure load size selected matches clothes load size.
	Incorrect use of fabric softener	• Check fabric softener package for instructions and follow
		directions for using dispenser.

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