16
PROBLEM POSSIBLE CAUSE WHAT TO DO
Control panel lights go Time too long between •Each pad must be touched within 30
off when you’re setting touching of selected pads seconds of the others. To relight, touch any
controls pad again, or unlatch and relatch door.
Noise Some of the sounds you •Detergent cup opening.
will hear are normal •The motor stopping during the drying
period.
•Water draining out of the tub immediately
after you touch START/RESET pad.
•Drying fan running for 2–4 hours after
CLEAN light is illuminated (Top Control
Panel models only).
Utensils are not secure •Make sure everything is secured in
in the rack or something dishwasher.
small has dropped into
the rack
Motor hums •Dishwasher has not been used on a regular
basis. If you do not use your dishwasher
often, run a RINSE ONLY cycle once every
week. This will help keep the seal moist.
Detergent left in Dishes are blocking the •Reposition the dishes.
dispenser cups detergent cups
Water standing in the This is normal •A small amount of clean water around the
bottom of the tub outlet on the tub bottom at the back of the
tub keeps the water seal lubricated.
Water won’t pump out Drain is clogged •If you have an air gap, clean it.
of the tub •Check to see if your kitchen sink is
draining well. If not, you may need a
plumber.
•If the dishwasher drains into a disposer,
run disposer clear.
Suds Correct detergent •Use only automatic dishwasher detergents
wasn’t used to avoid sudsing. Cascade®, Cascade
Complete®and Electrasol®dishwasher
detergents have been approved for use
in all Monogram dishwashers.
•To remove suds from the tub, open the
dishwasher and let suds dissipate. Add 1
gallon of cold water to the tub. Pump out
water by starting any cycle and then resetting
the unit after 10 seconds. See Control Panel
section. Repeat if necessary.
Rinse agent was spilled •Always wipe up rinse agent spills
immediately.
Stained dishwasher Detergent with colorant •Some detergents contain colorant (pigment
parts was used or dyes) that will discolor the tub interior
with extended use. Check the detergent
cup for signs of any discoloration. If cup is
discolored, change to detergent without any
colorant. Cascade®, Cascade Complete®and
Electrasol®dishwasher detergents have been
approved for use in all Monogram
dishwashers.
Some tomato-based foods •Use of the RINSE ONLY cycle after adding
can stain the dish to the load can decrease the level of
staining.
•GE also recommends Cascade®Plastic
Booster™to help remove these types of
stains.
Before You Call For Service
Dishwasher
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