18
Questions?
Use this
problem
solver
PROBLEM POSSIBLE CAUSE WHAT TO DO
Yellow or brown film Tea or coffee stains •Remove the stain by hand, using a solution
on inside surfaces of 1/2 cup bleach and 3 cups warm water.
CAUTION: Before cleaning
interior, wait at least 20 minutes after a
cycle for the heating element to cool
down. Failure to do so can result in burns.
An overall yellow or brown •A special filter in the water supply line is
film can be caused by iron the only way to correct this problem.
deposits in water Contact your GE dealer or a water softener
company
White film on inside Hard water minerals •GE recommends Jet Dry®Dishwasher
surfaces Cleaner to help remove some hard water
and mineral stains.
•For extreme staining, clean the interior by
applying dishwasher detergent to a damp
sponge. Wear rubber gloves. DO NOT use
any type of cleanser other than those
recommended or dishwasher detergent
because it may cause foaming or sudsing.
Cascade®, Cascade Complete®and
Electrasol®Automatic Dishwashing
Detergents have been approved for
use in all Monogram Dishwashers.
CAUTION: Before cleaning
interior, wait at least 20 minutes after a
cycle for the heating element to cool
down. Failure to do so can result in burns.
Dishes don’t dry Low inlet water •Make sure inlet water temperature is
temperature correct (see Using the Dishwasher
section).
•Select ADDED HEAT.
•Select HEATED DRY.
Rinse agent dispenser is •Check and refill the rinse agent dispenser.
empty
Dishwasher won’t run Fuse is blown, or the •Replace fuse or reset circuit breaker.
circuit breaker tripped Remove any other appliances from the
circuit.
•Try resetting the START/RESET pad.
Wall switch •Check for a wall switch that the dishwasher
(some installations) is in might be connected to. A wall switch is
the “off” position required by electrical codes in some
localities. Turn the switch “on” if it is “off.”
Steam This is normal •Steam comes through the vent on the
bottom of the door during drying and
when water is being pumped out.
Before You Call For Service
Dishwasher