GE 165D4700P387, ZCGS150RSS GEAppliances.com, WARNING, ADVERTENCIA, Before you call for service…, Problem, WhatTo Do, Possible Causes, Noise, stains, Cascade, was used, in water, minerals

Before you call for service… GEAppliances.com

TroubleshootingTipsSavetime and money! Review the chartson the following pages, or visitGEAppliances.com. You may not needto callfor service.

Problem	Possible Causes		WhatTo Do
Dishwasher won’t run	Fuse is blown, or the		• Replacefuse or reset circuit breaker.Removeany otherappliances
	circuit breaker tripped		from the circuit.
			• Try pressing the START/RESET pad (Electronic models) two times.
		Power is turned off	• In some installations, power to the dishwasher is providedthrough a wall
			switch, often located next to the disposer switch. Make sureit is on.
Noise	Some of the sounds		• Soft food disposal shredding action.
	you’llhear are normal		• Drain valve opening to pump water out.
			• Timer control as cycle progresses.
			• Detergent cup opening.
			• The motorstopping during the drying period.
			• Waterdrainingout of tub immediatelyaftertouchingthe START/RESET pad.
		Utensilsare not secure	• Makesure everything is secured in dishwasher.
	in rackorsomethingsmall
	has droppedinto rack
	Rattling dishes when		• Makesure dishes are properly loaded. See the Loading the
	the spray arm rotates		dishwasherrackssection.
	Motorhums		• Dishwasher has not been used on a regular basis. If you do not use
			your dishwasher often, set it to fill and pump out once every week.
			This will help keep the seal moist.
Water standing in	This is normal		• A smallamount of clean water around the outleton the tub bottom
the bottom of the tub			at the back of the tub keeps the waterseal lubricated.
Water won’t pump	Drain is clogged		• If you have an air gap, clean it.
out of the tub			• Checkto seeif your kitchen sink is draining well. If not, you may need
			a plumber.
			• If the dishwasher drains into a disposer, run disposer clear.
Suds in the tub	Wrong detergent		• Use only automatic dishwasher detergents to avoidsudsing.
	was used		Cascade®, Cascade® Complete and Electrasol® Automatic Dishwashing
			Detergents have been approved for use in all GE dishwashers.
			• To remove suds from the tub, open the dishwasher and let suds
			dissipate. Add 1 gallon of cold water to the tub. On Models with a Dial:
			Close and latch the dishwasher. Pump out water by slowly turning the
			Dial until a drain period is reached. Repeat if necessary. On Models with
			Electronic Control: Pump out water by pressing the START/RESET pad,
			then 10 seconds later,press START/RESET pad again. Repeat if necessary.
		Rinse agent was spilled	• Always wipe up rinse agent spills immediately.
Stained tub interior	Some tomato-based		• Use of the RINSEONLY cycle after addingthe dish to the load
	foods can causereddish can decrease the level of staining. GE recommends Cascade®
	stains		Plastic Booster to help remove these types of stains.
	Tea or coffee stains		• Remove the stainby hand, using a solution of 1/2 cup bleach
			and 3 cups warm water.
			WARNING
			Before cleaning interior,wait at least 20 minutes after a cycle for the
			heating elements to cool down. Failure to do so can result in burns.
			ADVERTENCIA
			Antes de limpiarel interior,espere por lo menos 20 minutos despuésde un ciclo
			para que los elementoscalentadores se enfríen.No hacerlopuedeprovocar
			quemaduras.
	An overall yellow or		• A specialfilterin the water supply line is the only way to correct
	brown film can be		this problem. Contact a water softener company.
	caused by iron deposits
	in water
	White film on inside		• GE recommends Cascade Crystal Clear® to help prevent hard water
	surface—hard water		mineral deposits fromforming.
	minerals		• Run dishwasher with citric acid to remove mineral deposits. Citric
			acid (Part number: WD35X151)can be ordered through GE Parts.	15
			See back cover for ordering information.

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