Questions? Use this problem solver
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| Before You Call For Service |
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| Countertop Microwave Oven |
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| PROBLEM | POSSIBLE CAUSE |
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| OVEN WILL NOT | • A fuse in your home may be blown or the circuit breaker tripped. |
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| COME ON | Replace fuse or reset circuit breaker. |
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| • Unplug your microwave oven, then plug it back in. |
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| • Make sure |
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| CONTROL PANEL | • Door not securely closed. |
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| LIGHTED, YET OVEN | • START must be pressed after entering cooking selection. |
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| WILL NOT START | • Another selection entered already in oven and CLEAR/OFF not |
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| pressed to cancel it. |
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| • Make sure you have entered cooking time after pressing TIME COOK. |
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| • CLEAR/OFF was pressed accidentally. Reset cooking program and |
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| press START. |
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| • Make sure you entered food weight after pressing AUTO DEFROST. |
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| “SENSOR ERROR” | • During Popcorn, Beverage, Reheat, Chicken/Fish, Potato, or |
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| APPEARS ON | Vegetable program, the door was opened before steam could be |
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| DISPLAY | detected. Close the door, press CLEAR/OFF and begin again. |
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| • Steam was not detected in maximum time. Use Time Cook to heat |
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| for more time. |
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| “LOCKED” APPEARS | • The control panel has been locked. (When the control panel is |
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| ON DISPLAY | locked an “L” will be displayed.) Press and hold CLEAR/OFF for |
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| about 3 seconds to unlock the control panel. |
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| FOOD AMOUNT TOO | • Sensor Reheat is for single servings of recommended foods. Use |
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| LARGE FOR SENSOR | Time Cook for large amounts of food. |
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| REHEAT |
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All these things are normal with your microwave oven:
•Steam or vapor escaping from around the door.
•Light reflection around door or outer case.
•Dimming oven light and change in blower sound may occur while operating at power levels other than high.
•Dull thumping sound while oven is operating.
If you need more help…call,
consumer information service
•Some TV/radio interference might be noticed while using your microwave oven. It’s similar to the interference caused by other small appliances and does not indicate a problem with your oven. Plug the microwave into a different electrical circuit, move the radio or TV as far away from the microwave as possible, or check the position and signal of the TV/radio antenna.
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