Before using your cooktop
Read this guide carefully. It is intended to help | If you don’t understand something or need |
you operate and maintain your new cooktop | more help, call: |
properly. | GE Answer Center® |
| |
Keep it handy for answers to your questions. | 800.626.2000 |
| 24 hours a day, 7 days a week |
Write down the model & serial numbers
You’ll find them on a label under the cooktop.
Fill out and return the Consumer Product Registration Card that is packed with this product. If you cannot find it, please send in the duplicate card printed in the back of this guide.
Before sending in this card, please write these numbers here:
Model Number
Serial Number
Use these numbers in any correspondence or service calls concerning your cooktop.
If you received a damaged cooktop
Save time & money
Immediately contact the dealer (or builder) that sold you the cooktop.
Read this guide. Inside you will find many | You’ll find many answers to common problems |
helpful hints on how to use and maintain your | in the Before You Call For Service section. If |
cooktop properly. Just a little preventive care on | you review our chart of Troubleshooting Tips |
your part can save you a great deal of time and | first, you may not need to call for service at all. |
money over the life of your cooktop. |
|
If you need service
To obtain service, see the Consumer Services page in the back of this guide.
We’re proud of our service and want you to be pleased. If for some reason you are not happy with the service you receive, here are three steps to follow for further help.
FIRST, contact the people who serviced your appliance. Explain why you are not pleased. In most cases, this will solve the problem.
NEXT, if you are still not pleased, write all the
Manager, Consumer Relations GE Appliances
Appliance Park Louisville, KY 40225
FINALLY, if your problem is still not resolved, write:
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606
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