Troubleshooting tips
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| Before You Call For Service… | |
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| Trivection™ Wall Oven |
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| PROBLEM | POSSIBLE CAUSE | |
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| (LOCK) LIGHT | • The oven door is locked because the temperature inside the oven | |
| IS ON WHEN YOU | has not dropped below the locking temperature. Press the CLEAR/OFF | |
| WANT TO COOK | pad. Allow the oven to cool. | |
| IN THE OVEN |
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| DISPLAY SHOWS | • A temperature was set outside the allowable range of | |
| “ERR” | Set the temperature between | |
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| OVEN LIGHT | • Light bulb is loose or defective. Tighten or replace the bulb. | |
| DOES NOT WORK | • Pad operating light is broken. Call for service. | |
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| “F— AND A NUMBER | • You have a function error code. Press the CLEAR/OFF pad. Allow the | |
| OR LETTER” FLASH | oven to cool for one hour. Put the oven back into operation. | |
| IN THE LOWER OVEN | • If the function code repeats, disconnect all power to the oven for at | |
| DISPLAY | least 30 seconds and then reconnect power. If the function error | |
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| code repeats, call for service. | |
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| POWER OUTAGE, | • Power outage or surge. Reset the clock. If the oven was in use, | |
| CLOCK FLASHES | you must reset it by pressing the CLEAR/OFF pad, setting the | |
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| clock and resetting any cooking function. | |
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| STEAM FROM | • When using the convection or speedcook feature, it is normal | |
| THE VENT | to see steam coming out of the oven vent. As the number of shelves | |
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| or amount of food being cooked increases, the amount of visible | |
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| steam will increase. This is normal. | |
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| “BURNING” OR | • This is normal in a new oven and will disappear in time. To speed | |
| “OILY” ODOR | the process, set a | |
| EMITTING FROM | Using the | |
| OVEN VENT |
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| STRONG ODOR | • An odor from the insulation around the inside of the oven is normal | |
| IN THE OVEN | for the first few times the oven is used. This is temporary. | |
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| FAN NOISE | • A cooling fan or a convection fan (depending on the function you | |
| WHEN USING | are using) may automatically turn on. This is normal. The cooling | |
| THE OVEN | fan will turn on to cool internal parts. It may run for up to | |
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| after the oven is turned off. The convection fan will cycle on and off | |
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| until the function is over or the door is opened. | |
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| OVEN DOOR | • The lower oven racks are in the upper oven or the upper oven racks | |
| DOES NOT SHUT OR | are in the lower oven. Place the correct racks in the correct oven. | |
| RACKS DO NOT FIT | On double wall ovens, the rack design is unique for the upper | |
| PROPERLY ON A | Trivection™ oven. Due to this, the upper oven racks and the | |
| DOUBLE WALL OVEN | lower oven racks are not interchangeable. | |
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