Gefen EXT-USB-400FON user manual Troubleshooting the USB 400 FO Extender

Models: EXT-USB-400FON

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TROUBLESHOOTING THE USB 400 FO EXTENDER

PROBLEM

CAUSE

SOLUTION

Link LEDs on Sender unit

There is no connection

1. Ensure that a

and Receiver unit are off.

between the Sender unit

multimode fiber optic

 

and Receiver unit.

cable with crossover is

 

 

connected between the

 

 

Sender and Receiver

 

 

units.

 

 

2. Connect a fiber optic

 

 

crossover patch cord

 

 

between the Sender and

 

 

Receiver units. Recheck

 

 

operation of the system.

Link LED on Sender /

The host computer is not

1. Disconnect all

Receiver units are on,

powered on.

USB devices from the

Host LED on Sender/

The Sender unit is

Receiver unit.

Receiver units are off.

 

 

not connected to the

2. Disconnect the Sender

 

computer (when used

 

unit from the computer.

 

with the optional Sender

 

 

 

5VDC power supply).

3. Disconnect the

 

 

 

The computer does not

Receiver unit from the

 

support USB hubs.

5VDC power supply.

 

The USB 400 FO is

4. Reconnect the Sender

 

malfunctioning.

 

unit to the computer.

 

 

 

 

5. Reconnect the

 

 

Receiver unit to the

 

 

5VDC power supply.

 

 

6. In the Universal Serial

 

 

Bus controllers section of

 

 

Device Manager, check

 

 

that the USB 400 FO is

 

 

recognized as a “Generic

 

 

USB Hub”.

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Page 13
Image 13
Gefen EXT-USB-400FON user manual Troubleshooting the USB 400 FO Extender