Troubleshooting5.1 TROUBLESHOOTING GUIDE

PROBLEM

CAUSE

CORRECTION

Engine is running, but no AC output

1.

Circuit breaker is open.

1.

Reset circuit breaker.

is available.

2.

Poor connection or defective cord set.

2.

Check and repair.

 

3.

Connected device is bad.

3.

Connect another device that is in good condition.

 

4.

Fault in generator.

4.

Contact Authorized Service Facility.

 

5.

GFCI trips the 20 Amp outlet.

5.

Repair the "short" and reset the GFCI.

 

 

 

 

 

 

 

 

 

 

Engine runs good but bogs down

1.

Short circuit in a connected load.

1.

Disconnect shorted electrical load.

when loads are connected.

2.

Generator is overloaded.

2.

See “Don’t Overload the Generator” .

 

3.

Engine speed is too slow.

3.

Contact Authorized Service Facility.

 

4.

Shorted generator circuit.

4.

Contact Authorized Service Facility.

 

 

 

 

 

Engine will not crank.

1.

Battery weak or dead.

1.

Recharge or replace battery (see "No Battery

 

 

 

 

Charger DC output" at bottom of guide).

 

 

 

2.

Start engine manually using recoil starter.

 

 

 

 

 

 

 

 

 

 

Engine will not start; or starts and

1.

Fuel shut-off is OFF.

1.

Turn Fuel shut-off ON.

runs rough.

2.

Dirty air cleaner.

2.

Clean or replace air cleaner.

 

3.

Out of gasoline.

3.

Fill fuel tank.

 

4.

Stale gasoline.

4.

Drain fuel tank and fill with fresh fuel.

 

5.

Spark plug wire not connected to spark plug.

5.

Connect wire to spark plug.

 

6.

Bad spark plug.

6.

Replace spark plug.

 

7.

Water in gasoline.

7.

Drain fuel tank; fill with fresh fuel.

 

8.

Over-choking.

8.

Put choke knob to No Choke position.

 

9.

Low oil level.

9.

Fill crankcase to proper level.

 

10.

Excessive rich fuel mixture.

10.

Contact Authorized Service Facility.

 

11.

Intake valve stuck open or closed.

11.

Contact Authorized Service Facility.

 

12.

Engine has lost compression.

12.

Contact Authorized Service Facility.

 

 

 

 

 

 

 

 

 

 

Engine shuts down during

1.

Out of gasoline.

1.

Fill fuel tank.

operation.

2.

Low oil level.

2.

Fill crankcase to proper level.

 

3.

Fault in engine.

3.

Contact Authorized Service Facility.

 

 

 

 

 

 

 

 

 

 

Engine lacks power.

1.

Load is too high.

1.

See “Don’t Overload the Generator”.

 

2.

Dirty air filter.

2.

Replace air filter.

 

3.

Engine needs to be serviced.

3.

Contact Authorized Service Facility.

 

 

 

 

 

 

 

 

 

 

Engine “hunts” or falters.

1.

Choke is opened too soon.

1.

Move choke to halfway position until engine runs

 

2.

Carburetor is running too rich or too lean.

 

smoothly.

 

 

 

2.

Contact Authorized Service Facility.

 

 

 

 

 

 

 

 

 

 

No Battery Charger DC output.

1.

Battery posts are corroded.

1.

Clean battery posts.

 

2.

Battery cable is bad.

2.

Replace cable.

 

3.

Battery is defective.

3.

Check battery condition; replace if defective.

 

4.

Receptacle is bad.

4.

Contact Authorized Service Facility.

 

5.

Battery Charger in-line fuse (1.5A) melted open.

5.

Replace fuse with identical 1.5A replacement fuse

 

 

 

 

only (located inside control panel).

 

 

 

 

 

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