
Standby Generator Sets
Troubleshooting
TROUBLESHOOTING GUIDE
PROBLEM | CAUSE | CORRECTION | ||
Engine won’t crank.  | 1.  | 15 amp fuse blown.  | 1.  | Replace fuse.  | 
  | 2.  | Loose or corroded or defective  | 2.  | Tighten, clean or replace  | 
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  | battery cables.  | 
  | battery cables as necessary.  | 
  | 3.  | Defective starter contactor.  | 3.  | Replace contactor.*  | 
  | 4.  | Defective starter motor.  | 4.  | Replace starter motor.*  | 
  | 5.  | Dead or Defective Battery.  | 5.  | Remove, change or replace battery.  | 
  | 6.  | 5 amp fuse blown.  | 6.  | Replace fuse.*  | 
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Engine cranks but won't start  | 1.  | Out of fuel.  | 1.  | Replenish fuel.  | 
  | 2.  | Fuel solenoid (FS) is defective  | 2.  | Replace solenoid.*  | 
  | 3.  | Open Wire #14A from Engine Control  | 3.  | Reconnect wire.  | 
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  | circuit board.  | 
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  | 4.  | Spark plugs defective.  | 4.  | Clean, regap or replace plugs.  | 
  | 5.  | Door on tank not closed.  | 5.  | Close door on tank.  | 
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Engine starts hard, runs rough.  | 1.  | Flame arrestor (air cleaner) plugged or  | 1.  | Clean or replace as needed.  | 
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  | damaged.  | 
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  | 2.  | Plugged fuel line.  | 2.  | Unclog fuel line.  | 
  | 3.  | Defective spark plugs.  | 3.  | Clean, regap or replace plugs.  | 
  | 4.  | Fuel pressure incorrect.  | 4.  | Confirm fuel pressure to regulator is as  | 
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  | recommended in SPECIFICATIONS.  | 
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Engine starts then shuts down.  | 1.  | Engine oil level is low.  | 1.  | Check oil and add oil as needed.  | 
  | 2.  | Engine is overheated.  | 2.  | Check cooling system for leaks.  | 
  | 3.  | Defective Low Oil Pressure Switch  | 3.  | Replace switch.*  | 
  | 4.  | Defective Coolant Temperature Switch  | 4.  | Replace switch.*  | 
  | 5.  | Defective Control Module circuit board.  | 5.  | Replace board.*  | 
  | 6.  | Coolant Level is Low.  | 6.  | Repair leak - Add coolant.  | 
  | 7.  | Defective Low Coolant Level Switch  | 7.  | Replace Switch.*  | 
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AUTO/OFF/MANUAL Switch at OFF,  | 1.  | Defective AUTO/OFF/MANUAL switch  | 1.  | Replace switch.*  | 
engine continues to run  | 2.  | Open/disconnected wire #15A between  | 2.  | Reconnect/close wire.  | 
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  | AUTO/OFF/MANUAL switch and Control  | 
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  | Module circuit board.  | 
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  | 3.  | Defective Control Module circuit board  | 3.  | Replace board.*  | 
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No AC output from generator.  | 1.  | Check main line circuit breaker.  | 1.  | Reset to ON or CLOSED.  | 
  | 2.  | Check circuit breaker & fuses.  | 2.  | Reset and replace, if necessary.  | 
  | 3.  | Transfer switch set to NORMAL position  | 3.  | Set to GENERATOR position.  | 
  | 4.  | Generator internal failure.  | 4.  | *  | 
  | 5.  | Thermal circuit breaker open.  | 5.  | |
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  | attempt restart.  | 
*Contact the nearest Authorized Dealer for assistance.
08/05  | 0 .Rev Trblsht001  |