Troubleshooting

 

157

 

 

 

Action

Yes

No

Step 6

The problem is solved.

Contact customer

a Remove and reinstall the printer software. For more information, see

 

support.

“Installing the printer software” on page 19.

 

 

Note: The printer software is available at

 

 

http://support.lexmark.com.

 

 

b Resend the print job.

 

 

Do the jobs print?

 

 

 

 

 

Printing slows down

Notes:

When printing using narrow paper, the printer prints at a reduced speed to prevent damage to the fuser.

The printer speed may be reduced when printing for long periods of time, or printing at elevated temperatures.

The printer speed may also be reduced when the printed output resolution is set to 1,200 dpi.

Action

Yes

No

 

 

 

Place letteror A4size paper in the tray, and then resend the print job.

The problem is solved.

Contact customer

Does the print speed increase?

 

support.

 

 

 

Print job takes longer than expected

 

Action

Yes

No

 

 

 

 

 

Step 1

Go to step 2.

The problem is solved.

 

Reduce the number and size of fonts, the number and complexity of

 

 

 

images, and the number of pages in the print job, and then resend the

 

 

 

print job.

 

 

 

Does the print job still take longer than expected?

 

 

 

 

 

 

 

Step 2

Go to step 3.

The problem is solved.

 

From the Print Recovery menu, disable the Page Protect feature. To access

 

 

 

the Print Recovery menu, do either of the following:

 

 

 

If the printer is on a network, then open a Web browser and type the

 

 

 

printer IP address in the address field. Then navigate to Settings >

 

 

 

General Settings > Print Recovery.

 

 

 

Note: If you do not know the IP address of the printer, then print a

 

 

 

network setup page and locate the IP address in the TCP/IP section.

 

 

 

If the printer is connected to a computer by a USB or parallel cable,

 

 

 

then open the Local Printer Settings Utility for Windows or Printer

 

 

 

Settings for Macintosh.

 

 

 

Does the print job still take longer than expected?

 

 

 

 

 

 

Page 157
Image 157
Lexmark MS310DN, 35ST101, 220 manual Printing slows down, Print job takes longer than expected, Troubleshooting 157

MS310, MS310DN, 35ST101, 220 specifications

The Lexmark 220 series represents a robust and versatile printing solution designed for small to medium-sized businesses. This printer is engineered to handle diverse printing needs while maintaining high-quality output and efficient operation. The Lexmark 220 stands out with its combination of reliable performance and innovative technology.

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