Manuals / Lexmark / Computer Equipment / Printer

Lexmark 220, 35ST101, MS310DN manual Troubleshooting 151

Models: MS310 MS310DN 35ST101 220

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Troubleshooting

 

151

 

 

 

 

 

Action

Yes

No

 

Step 5

Go to step 6.

Make sure to match the

 

Check if the cables connecting the printer and the computer are inserted

 

following:

 

in the correct ports.

 

• The USB symbol on

 

 

 

the cable with the

 

Are the cables inserted in the correct ports?

 

USB symbol on the

 

 

 

printer

 

 

 

• The appropriate

 

 

 

Ethernet cable with

 

 

 

the Ethernet port

 

 

 

 

 

Step 6

Turn on the switch or

Go to step 7.

 

Make sure the electrical outlet is not turned off by a switch or breaker.

reset the breaker.

 

 

Is the electrical outlet turned off by a switch or breaker?

 

 

 

 

 

 

 

Step 7

Connect the printer

Go to step 8.

 

Check if the printer is plugged into any surge protectors, uninterruptible

power cord directly to

 

 

power supplies, or extension cords.

a properly grounded

 

 

electrical outlet.

 

 

 

 

 

Is the printer plugged into any surge protectors, uninterruptible power

 

 

 

supplies, or extension cords?

 

 

 

 

 

 

 

Step 8

Go to step 9.

Connect the printer

 

Check if one end of the printer cable is plugged into a port on the printer

 

cable securely to the

 

and the other to the computer, print server, option, or other network

 

printer and the

 

device.

 

computer, print server,

 

 

 

option, or other

 

Is the printer cable securely attached to the printer and the computer,

 

network device.

 

 

 

 

print server, option, or other network device?

 

 

 

 

 

 

 

Step 9

Go to step 10.

Turn off the printer,

 

Make sure to install all hardware options properly and remove any packing

 

remove all packing

 

material.

 

materials, then

 

 

 

reinstall the hardware

 

Are all hardware options properly installed and all packing material

 

options, and then turn

 

 

on the printer.

 

removed?

 

 

 

 

 

 

 

 

 

Step 10

Go to step 11.

Use correct printer

 

Check if you have selected the correct port settings in the printer driver.

 

driver settings.

 

Are the port settings correct?

 

 

 

 

 

 

 

Step 11

Go to step 12.

Install the correct

 

Check the installed printer driver.

 

printer driver.

 

Is the correct printer driver installed?

 

 

 

 

 

 

 

Step 12

The problem is solved.

Contact customer

 

Turn off the printer, then wait for about 10 seconds, and then turn the

 

support.

 

printer back on.

 

 

 

Is the printer working?

 

 

 

 

 

 

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Image 151
Lexmark 220, 35ST101, MS310DN manual Troubleshooting 151
Page 150 Page 152

MS310, MS310DN, 35ST101, 220 specifications

The Lexmark 220 series represents a robust and versatile printing solution designed for small to medium-sized businesses. This printer is engineered to handle diverse printing needs while maintaining high-quality output and efficient operation. The Lexmark 220 stands out with its combination of reliable performance and innovative technology.

One of the key features of the Lexmark 220 is its high printing speed. Capable of delivering up to 33 pages per minute, it ensures that users can handle large print jobs with relative ease. The first page out time is equally impressive, allowing quick access to printed documents. This efficiency is particularly beneficial in busy office environments where time is of the essence.

In addition to speed, the Lexmark 220 boasts exceptional print quality. With a print resolution of up to 2400 x 600 dpi, it produces sharp texts and vivid graphics, making it suitable for various printing tasks, including professional marketing materials and everyday documents. The advanced imaging technology enhances the overall print quality, ensuring that every detail is captured accurately.

Connectivity options are a significant aspect of the Lexmark 220, enabling easy integration into existing office networks. It supports USB, Ethernet, and parallel connections, allowing users to connect multiple devices seamlessly. This flexibility ensures that team members can access the printer from various workstations, enhancing collaboration and productivity.

Moreover, the Lexmark 220 series employs energy-efficient technologies to minimize its environmental impact. With features like automatic duplexing, the printer reduces paper usage, contributing to more sustainable office practices. Its Energy Star certification further highlights its commitment to energy efficiency, allowing businesses to save on operational costs while being environmentally conscious.

Another noteworthy characteristic of the Lexmark 220 is its user-friendly interface. The printer features an intuitive control panel that simplifies the printing process, making it easy for users of all skill levels to navigate through its settings and features. This ease of use reduces downtime and ensures that users can quickly get back to their printing tasks.

In summary, the Lexmark 220 series combines fast printing speeds, high-quality output, versatile connectivity options, energy-efficient technologies, and user-friendly design. These features make it an ideal choice for businesses seeking a reliable and efficient printing solution that meets the demands of a dynamic work environment. With its advanced capabilities, the Lexmark 220 continues to be a solid investment for any office in need of a dependable printer.