Contacting customer support, Troubleshooting 184

Troubleshooting		184

Action	Yes	No
Step 5	The problem is solved.	Contact your system
Temporarily disable the Web proxy servers.		support person.
Proxy servers may block or restrict you from accessing certain Web
sites including the Embedded Web Server.
Does the Embedded Web Server open?

Contacting customer support

When you contact customer support, describe the problem you are experiencing, the printer control panel light sequence, and the troubleshooting steps you have already taken to find a solution.

You need to know your printer model type and serial number. For more information, see the label on the inside top front cover of the printer. The serial number is also listed on the menu settings page.

Lexmark has various ways to help you solve your printing problem. Visit the Lexmark Web site at http://support.lexmark.com, and then select one of the following:

Tech Library	You can browse our library of manuals, support documentation, drivers, and other downloads to help you
	solve common problems.

E-mail	You can send an e-mail to the Lexmark team, describing your problem. A service representative will respond
	and provide you with information to solve your problem.

Live chat	You can chat directly with a service representative. They can work with you to solve your printer problem or
	provide assistance through Assisted Service where the service representative can remotely connect to your
	computer through the Internet to troubleshoot problems, install updates, or complete other tasks to help
	you successfully use your Lexmark product.

Telephone support is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, visit the Lexmark Web site at http://support.lexmark.com.

MS310, MS310DN, 35ST101, 220 specifications

The Lexmark 220 series represents a robust and versatile printing solution designed for small to medium-sized businesses. This printer is engineered to handle diverse printing needs while maintaining high-quality output and efficient operation. The Lexmark 220 stands out with its combination of reliable performance and innovative technology.

One of the key features of the Lexmark 220 is its high printing speed. Capable of delivering up to 33 pages per minute, it ensures that users can handle large print jobs with relative ease. The first page out time is equally impressive, allowing quick access to printed documents. This efficiency is particularly beneficial in busy office environments where time is of the essence.

In addition to speed, the Lexmark 220 boasts exceptional print quality. With a print resolution of up to 2400 x 600 dpi, it produces sharp texts and vivid graphics, making it suitable for various printing tasks, including professional marketing materials and everyday documents. The advanced imaging technology enhances the overall print quality, ensuring that every detail is captured accurately.

Connectivity options are a significant aspect of the Lexmark 220, enabling easy integration into existing office networks. It supports USB, Ethernet, and parallel connections, allowing users to connect multiple devices seamlessly. This flexibility ensures that team members can access the printer from various workstations, enhancing collaboration and productivity.

Moreover, the Lexmark 220 series employs energy-efficient technologies to minimize its environmental impact. With features like automatic duplexing, the printer reduces paper usage, contributing to more sustainable office practices. Its Energy Star certification further highlights its commitment to energy efficiency, allowing businesses to save on operational costs while being environmentally conscious.

Another noteworthy characteristic of the Lexmark 220 is its user-friendly interface. The printer features an intuitive control panel that simplifies the printing process, making it easy for users of all skill levels to navigate through its settings and features. This ease of use reduces downtime and ensures that users can quickly get back to their printing tasks.

In summary, the Lexmark 220 series combines fast printing speeds, high-quality output, versatile connectivity options, energy-efficient technologies, and user-friendly design. These features make it an ideal choice for businesses seeking a reliable and efficient printing solution that meets the demands of a dynamic work environment. With its advanced capabilities, the Lexmark 220 continues to be a solid investment for any office in need of a dependable printer.

Lexmark 35ST101 Contacting customer support, Troubleshooting 184, Tech Library, Mail, Live chat

Models: MS310 MS310DN 35ST101 220

Troubleshooting

184

Action

Step 5

Contacting customer support

Tech Library

E-mail

Live chat

MS310, MS310DN, 35ST101, 220 specifications