Lexmark 35ST101, MS310DN, 220 manual Toner rubs off, Uneven print density, Troubleshooting 182

Troubleshooting 182

Toner rubs off

ABC DEF

Leading edge

Trailing edge

Action	Yes	No
Step 1	Go to step 2.	Specify the paper type,
From the Paper menu on the printer control panel, check the paper type,		texture, and weight
texture, and weight. To access the Paper Menu, do either of the following:		from the tray settings
• If the printer is on a network, then open a Web browser and type the		to match the paper
		loaded in the tray.
printer IP address in the address field. Then navigate to Settings >
Paper Menu.
Note: If you do not know the IP address of the printer, then print a
network setup page and locate the IP address in the TCP/IP section.
• If the printer is connected to a computer by a USB or parallel cable,
then open the Local Printer Settings Utility for Windows or Printer
Settings for Macintosh.
Do the paper type, texture, and weight match the paper loaded in the
tray?
Step 2	Contact customer	The problem is solved.
Resend the print job.	support.
Does the toner still rub off?

Uneven print density

ABCDE

ABCDE

ABCDE

Action	Yes	No
Replace the imaging unit, and then resend the print job.	Contact customer	The problem is solved.
	support.
Is the print density uneven?