May
Users Guide
Contents
Saving money and the environment
Understanding the printer menus
Securing the printer
Maintaining the printer
Index 198
Troubleshooting 110
185
Safety information
Safety information
Safety information
Finding information about the printer
Learning about the printer
Learning about the printer
What are you looking for? Find it here
Other countries and regions-See the printed
Selecting a location for the printer
Printer configurations
Front door
Light or button Color Description
Using the printer control panel
Light sequence Message
Understanding the printer control panel light sequences
Blinking Blinking slowly
Learning about the printer
Primary light sequence Supplemental light sequence Message
Using the Local Printer Settings Utility
Using the Embedded Web Server
Click or Start
Windows
Windows 7 or earlier
Installing hardware options
Additional printer setup
Installing optional trays
Additional printer setup
Attaching cables
Use
Setting up the printer software
Installing the printer software
Windows
Installing the Local Printer Settings Utility
Windows 7 or earlier
Macintosh
For Macintosh users
Updating available options in the printer driver
For Windows users
Installing the printer on an Ethernet network
Preparing to set up the printer on an Ethernet network
Networking
For Windows users
Click +
For Macintosh users
Preparing to set up the printer on a wireless network
Using the Wireless Setup Utility Windows only
Installing the Wireless Setup Utility
Installing the Wireless Setup Assistant
Using the Wireless Setup Assistant Macintosh only
Printing a menu settings and network setup
Configuring Universal paper settings
Setting the paper size and type
Using the Embedded Web Server
Using the printer settings on the computer
Pull out the tray completely
Using the standard bin and paper stop
Loading trays
Loading paper and specialty media Busy ‑ Blinking
LGL B5 Exec
Exec
Page
Loading the multipurpose feeder
Page
Page
Linking and unlinking trays
Using the Embedded Web Server
Linking and unlinking trays
Assigning a custom paper type
Configuring a custom paper type
Using the printer settings on the computer
Using the printer settings on the computer
Paper guidelines
Paper characteristics
Paper and specialty media guide
Unacceptable paper
Fiber content
Selecting paper
Selecting preprinted forms and letterhead
Using recycled paper and other office papers
Unacceptable paper examples
Using specialty media
Tips on using card stock
Tips on using labels
Tips on using envelopes
Storing paper
Tips on using letterhead
Tips on using transparencies
Supported paper sizes
Supported paper sizes, types, and weights
Supported paper types and weights
Paper and specialty media guide
Printing
Adjusting toner darkness
Printing documents
Printing a document
Adjust the toner darkness setting Click Submit
Printing from a mobile device Canceling a print job
Canceling a print job from the computer
For Macintosh users
Understanding the printer m enus
Default Source menu
Menus list
Paper menu
Tray x Type
Paper Size/Type menu
Tray x Size
MP Feeder Type
MP Feeder Size
Manual Paper Type
Manual Paper Size
Manual Envelope Size
Manual Envelope Type
Paper Texture menu
Configure MP menu
Paper Weight menu
Recycled Weight
Transparency Weight
Labels Weight
Bond Weight
Paper Loading menu
Standard USB menu
Network/Ports menu
Custom Types menu
USB Buffer
PS SmartSwitch
General Settings menu
Settings menu
Display Language
Eco-Mode
Connection Hibernate
Timeouts
Click Settings General Settings Hibernate Timeout on
Print Recovery
Error Recovery
Custom Home Message
Press Sleep Button
Press and Hold Sleep Button
Setup menu
Print Settings
Printer Language
Print Area
Finishing menu
Quality menu
PCL Emul menu
PostScript menu
Tray Renumber
Set Date and Time menu
Security menu
Saving money and the environment
Using recycled paper
Saving paper and toner
Conserving supplies
Saving energy
Using Sleep and Hibernate modes
Adjusting Sleep mode
Using the printer settings on the computer Windows only
Setting Hibernate Timeout
Using Schedule Power Modes
Recycling Lexmark packaging
Recycling
Recycling Lexmark products
Returning Lexmark cartridges for reuse or recycling
Securing the printer
Using the security lock feature
Statement of Volatility
Securing the printer
Erasing non‑volatile memory
Erasing volatile memory
Lexmark security Web
Finding printer security information
Cleaning the printer
Cleaning the printer
Maintaining the printer
Checking the status of parts and supplies
Using the printer control panel
Using genuine Lexmark parts and supplies
Estimated number of remaining pages
Ordering supplies
For the United States and Canada
Return Program cartridge
For Latin America includes Puerto Rico and Mexico
Worldwide
Ordering an imaging unit
Storing supplies
Part name
Lexmark Return Program Regular 500Z 500ZA
Replacing the toner cartridge
Replacing supplies
Maintaining the printer Close the front door
Replacing the imaging unit
Page
Before moving the printer
Moving the printer
Shipping the printer
When shipping the printer, use the original packaging
Moving the printer to another location
Managing the printer
Finding advanced networking and administrator information
Viewing reports
Managing the printer
Notification Description
Copying printer settings to other printers
Avoiding jams
Clearing jams
Load paper properly
Clearing jams
Use recommended paper
Accessing jam areas
Open the doors and pull out the trays to access jam areas
‑page jam, open front door y.xx
Access area Description
‑ On
Page
Page
Page
‑page jam, open rear door y.xx
Page
‑page jam, clear standard bin y.xx
Clearing jams 102
Supplemental light sequences
‑page jam, remove tray 1 to clear duplex y.xx
Clearing jams 103
Light sequence
Clearing jams 104
Page
Clearing jams 106
‑page jam, remove tray x y.xx
Clearing jams 107
‑page jam, clear manual feeder
Clearing jams 109
Troubleshooting 110
Troubleshooting
Understanding the printer messages
Toner cartridge messages
Cartridge low
Troubleshooting 111
Cartridge nearly low 88.xy
‑ Slowly blinking
Non-Lexmark cartridge, see User’s Guide 33.xy
Troubleshooting 112
Cartridge very low 88.xy
Replace cartridge, 0 estimated pages remain 88.xy
‑ On
Replace cartridge, printer region mismatch 42.xy
Troubleshooting 115
Region number Region y
Reinstall missing or unresponsive cartridge 31.xy
Printer and toner cartridge regions
‑ On
Replace unsupported cartridge 32.xy
Troubleshooting 118
Imaging unit messages
Troubleshooting 119
Imaging unit low 84.xy
Imaging unit nearly low 84.xy
Non-Lexmark imaging unit, see User’s Guide 33.xy
Troubleshooting 120 ‑ Slowly blinking ‑ Blinking
Imaging unit very low 84.xy
Replace imaging unit, 0 estimated pages remain 84.xy
Troubleshooting 122
Reinstall missing or unresponsive imaging unit 31.xy
Replace unsupported imaging unit 32.xy
Incorrect paper size, open paper source
Troubleshooting 124
Paper loading messages
Load paper source with custom type name orientation
Troubleshooting 125
Load paper source with custom type string orientation
Troubleshooting 126
Load paper source with paper size orientation
Troubleshooting 127
Load paper source with paper type paper size orientation
Troubleshooting 128
Load Manual Feeder with custom type name orientation
Troubleshooting 129
Load Manual Feeder with custom type string orientation
Troubleshooting 130
Load Manual Feeder with paper size orientation
Troubleshooting 131
Load Manual Feeder with paper type paper size orientation
Troubleshooting 132
Network x software error
Printer communication error messages
Troubleshooting 133
Remove paper from standard output bin
Troubleshooting 134
Troubleshooting 135
Standard parallel port disabled
Troubleshooting 136
Standard network software error
‑ On
Troubleshooting 138
Rear USB port disabled
Insufficient memory to collate job
Insufficient memory error messages
Troubleshooting 139
‑ On
Troubleshooting 141
Insufficient memory to support Resource Save feature
Memory full
Close front door
Troubleshooting 143
Miscellaneous messages
Complex page, some data may not have printed
Troubleshooting 144
Ppds font error
‑ Blinking
Printer had to restart. Last job may be incomplete
Troubleshooting 147
Troubleshooting 148
Service error
Too many trays attached
Troubleshooting 149
Basic printer problems
Solving printer problems
Troubleshooting 150
Printer is not responding
Troubleshooting 151
Troubleshooting 152
Option problems
Action Yes Step Problem is solved Go to step
Cannot detect internal option
Step Problem is solved. Go to step
Tray problems
Troubleshooting 153
Troubleshooting 154
Paper feed problems
Action Yes Step Go to step Problem is solved
Paper frequently jams
Printing problems
Solving print problems
Troubleshooting 155
Jammed pages are not reprinted
Troubleshooting 156
General Settings Print Recovery
Troubleshooting 157
Printing slows down
Print job takes longer than expected
Job prints from the wrong tray or on the wrong paper
Troubleshooting 158
General Settings Eco ‑Mode
Tray linking does not work
Troubleshooting 159
Incorrect characters print
Settings Paper Menu
Troubleshooting 160
Settings Print Settings Finishing Menu
Large jobs do not collate
Troubleshooting 161
Print quality problems
Unexpected page breaks occur
Printer is printing blank pages
Clipped pages or images
Troubleshooting 162
Paper Menu
Troubleshooting 163
Gray background on prints
Troubleshooting 164
Shadow images appear on prints
Incorrect margins on prints
Troubleshooting 165
Paper curl
Troubleshooting 166
Print irregularities
Troubleshooting 167
Troubleshooting 168
Settings Paper Menu Paper Texture
Troubleshooting 169
Print is too dark
Troubleshooting 170
Repeating defects appear on prints
Troubleshooting 171
Troubleshooting 172
Print is too light
Troubleshooting 173
Troubleshooting 174
Skewed print
Troubleshooting 175
Transparency print quality is poor
Troubleshooting 176
Printer is printing solid black pages
Streaked horizontal lines appear on prints
Troubleshooting 177
Streaked vertical lines appear on prints
Troubleshooting 178
Horizontal voids appear on prints
Troubleshooting 179
Vertical voids appear on prints
Troubleshooting 180
Toner specks appear on prints
Troubleshooting 181
Uneven print density
Troubleshooting 182
Toner rubs off
Embedded Web Server does not open
Troubleshooting 183
Contacting customer support
Troubleshooting 184
Tech Library
Mail
Edition notice
Product information
185
May
Modular component notice
Trademarks
186
This product may contain the following modular components
Noise emission levels
Licensing notices
Product disposal
Static sensitivity notice
Laser notice
Temperature information
Laser advisory label
188
Product power consumption
Power consumption
Mode Description Power consumption Watts
189
Avis de conformité aux normes de l’industrie du Canada
Industry Canada compliance statement
European Community EC directives conformity
Regulatory notices for wireless products
Exposure to radio frequency radiation
Industry Canada Canada
192
Industry Canada Canada
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
193
194
Limited warranty
Lexmark International, Inc., Lexington, KY
195
Limited warranty service
Extent of limited warranty
Limitation of liability
Patent acknowledgment
Additional rights
196
197
Index
Symbols
Numerics
Index 198
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