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Lexmark MS310DN, 35ST101, 220 manual Paper and specialty media guide

Models: MS310 MS310DN 35ST101 220

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Paper and specialty media guide

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Paper type	250‑ or 550‑sheet tray	Multipurpose feeder	Duplex mode
Light Paper
Heavy Paper2
Rough/Cotton			X

1One‑sided paper labels designed for laser printers are supported for occasional use. It is recommended to print 20 or fewer pages of paper labels per month. Vinyl, pharmacy, and two‑sided labels are not supported.

2Bond and Heavy Paper are supported in duplex mode up to 90‑g/m2 (24‑lb) paper weight.

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Lexmark MS310DN, 35ST101, 220 manual Paper and specialty media guide

Contents

May Users GuideContents Saving money and the environment Understanding the printer menusSecuring the printer Maintaining the printer185 Troubleshooting 110Index 198 Safety information Safety informationSafety information Finding information about the printer Learning about the printerLearning about the printer What are you looking for? Find it hereOther countries and regions-See the printed Selecting a location for the printerPrinter configurations Front door Light or button Color Description Using the printer control panelBlinking Blinking slowly Understanding the printer control panel light sequencesLight sequence Message Learning about the printer Primary light sequence Supplemental light sequence Message Using the Local Printer Settings Utility Using the Embedded Web ServerWindows 7 or earlier WindowsClick or Start Installing hardware options Additional printer setupInstalling optional trays Additional printer setupAttaching cables Installing the printer software Setting up the printer softwareUse Windows Installing the Local Printer Settings UtilityWindows 7 or earlier MacintoshFor Windows users Updating available options in the printer driverFor Macintosh users Installing the printer on an Ethernet network Preparing to set up the printer on an Ethernet networkNetworking For Windows usersClick + For Macintosh usersPreparing to set up the printer on a wireless network Using the Wireless Setup Utility Windows only Installing the Wireless Setup Utility Installing the Wireless Setup Assistant Using the Wireless Setup Assistant Macintosh onlyPrinting a menu settings and network setup Configuring Universal paper settings Setting the paper size and typeUsing the Embedded Web Server Using the printer settings on the computerLoading trays Using the standard bin and paper stopPull out the tray completely Loading paper and specialty media Busy ‑ Blinking LGL B5 Exec Exec Page Loading the multipurpose feeder Page Page Linking and unlinking trays Using the Embedded Web ServerLinking and unlinking trays Using the printer settings on the computer Configuring a custom paper typeAssigning a custom paper type Using the printer settings on the computer Paper and specialty media guide Paper characteristicsPaper guidelines Unacceptable paper Fiber contentSelecting paper Selecting preprinted forms and letterheadUsing recycled paper and other office papers Tips on using card stock Using specialty mediaUnacceptable paper examples Tips on using labels Tips on using envelopesTips on using transparencies Tips on using letterheadStoring paper Supported paper sizes Supported paper sizes, types, and weightsSupported paper types and weights Paper and specialty media guide Printing Adjusting toner darknessPrinting documents Printing a documentCanceling a print job from the computer Printing from a mobile device Canceling a print jobAdjust the toner darkness setting Click Submit For Macintosh users Understanding the printer m enus Default Source menuMenus list Paper menuTray x Size Paper Size/Type menuTray x Type MP Feeder Type MP Feeder SizeManual Paper Type Manual Paper SizeManual Envelope Size Manual Envelope TypePaper Texture menu Configure MP menuPaper Weight menu Recycled Weight Transparency WeightLabels Weight Bond WeightPaper Loading menu Custom Types menu Network/Ports menuStandard USB menu USB Buffer PS SmartSwitchGeneral Settings menu Settings menuDisplay Language Eco-ModeClick Settings General Settings Hibernate Timeout on TimeoutsConnection Hibernate Print Recovery Error RecoveryPress and Hold Sleep Button Press Sleep ButtonCustom Home Message Setup menu Print SettingsPrinter Language Print AreaFinishing menu Quality menu PCL Emul menu PostScript menuTray Renumber Set Date and Time menu Security menuSaving money and the environment Using recycled paperSaving paper and toner Conserving suppliesAdjusting Sleep mode Using Sleep and Hibernate modesSaving energy Using Schedule Power Modes Setting Hibernate TimeoutUsing the printer settings on the computer Windows only Recycling Lexmark products RecyclingRecycling Lexmark packaging Returning Lexmark cartridges for reuse or recycling Securing the printer Using the security lock featureStatement of Volatility Securing the printerErasing non‑volatile memory Erasing volatile memoryLexmark security Web Finding printer security informationCleaning the printer Cleaning the printerMaintaining the printer Checking the status of parts and suppliesUsing the printer control panel Using genuine Lexmark parts and suppliesEstimated number of remaining pages Ordering suppliesFor the United States and Canada Return Program cartridgeFor Latin America includes Puerto Rico and Mexico WorldwideOrdering an imaging unit Storing suppliesPart name Lexmark Return Program Regular 500Z 500ZAReplacing the toner cartridge Replacing suppliesMaintaining the printer Close the front door Replacing the imaging unitPage Before moving the printer Moving the printerMoving the printer to another location When shipping the printer, use the original packagingShipping the printer Managing the printer Finding advanced networking and administrator informationViewing reports Managing the printerNotification Description Copying printer settings to other printersAvoiding jams Clearing jamsLoad paper properly Clearing jamsOpen the doors and pull out the trays to access jam areas Accessing jam areasUse recommended paper ‑page jam, open front door y.xx Access area Description‑ On Page Page Page ‑page jam, open rear door y.xx Page ‑page jam, clear standard bin y.xx Clearing jams 102 Supplemental light sequences ‑page jam, remove tray 1 to clear duplex y.xxClearing jams 103 Light sequenceClearing jams 104 Page Clearing jams 106 ‑page jam, remove tray x y.xxClearing jams 107 ‑page jam, clear manual feeder Clearing jams 109 Troubleshooting 110 TroubleshootingUnderstanding the printer messages Toner cartridge messagesCartridge low Troubleshooting 111Cartridge nearly low 88.xy ‑ Slowly blinkingCartridge very low 88.xy Troubleshooting 112Non-Lexmark cartridge, see User’s Guide 33.xy Replace cartridge, 0 estimated pages remain 88.xy ‑ On Replace cartridge, printer region mismatch 42.xy Troubleshooting 115Printer and toner cartridge regions Reinstall missing or unresponsive cartridge 31.xyRegion number Region y ‑ On Replace unsupported cartridge 32.xy Troubleshooting 118Imaging unit messages Troubleshooting 119Imaging unit low 84.xy Imaging unit nearly low 84.xyImaging unit very low 84.xy Troubleshooting 120 ‑ Slowly blinking ‑ BlinkingNon-Lexmark imaging unit, see User’s Guide 33.xy Replace imaging unit, 0 estimated pages remain 84.xy Troubleshooting 122 Reinstall missing or unresponsive imaging unit 31.xyReplace unsupported imaging unit 32.xy Paper loading messages Troubleshooting 124Incorrect paper size, open paper source Load paper source with custom type name orientation Troubleshooting 125Load paper source with custom type string orientation Troubleshooting 126Load paper source with paper size orientation Troubleshooting 127Load paper source with paper type paper size orientation Troubleshooting 128Load Manual Feeder with custom type name orientation Troubleshooting 129Load Manual Feeder with custom type string orientation Troubleshooting 130Load Manual Feeder with paper size orientation Troubleshooting 131Load Manual Feeder with paper type paper size orientation Troubleshooting 132Network x software error Printer communication error messagesTroubleshooting 133 Remove paper from standard output binTroubleshooting 134 Troubleshooting 135 Standard parallel port disabledTroubleshooting 136 Standard network software error‑ On Troubleshooting 138 Rear USB port disabledTroubleshooting 139 Insufficient memory error messagesInsufficient memory to collate job ‑ On Troubleshooting 141 Insufficient memory to support Resource Save featureMemory full Miscellaneous messages Troubleshooting 143Close front door Complex page, some data may not have printed Troubleshooting 144Ppds font error ‑ Blinking Printer had to restart. Last job may be incomplete Troubleshooting 147Troubleshooting 148 Service errorToo many trays attached Troubleshooting 149Basic printer problems Solving printer problemsTroubleshooting 150 Printer is not respondingTroubleshooting 151 Troubleshooting 152 Option problemsAction Yes Step Problem is solved Go to step Cannot detect internal optionTroubleshooting 153 Tray problemsStep Problem is solved. Go to step Troubleshooting 154 Paper feed problemsAction Yes Step Go to step Problem is solved Paper frequently jamsPrinting problems Solving print problemsTroubleshooting 155 Jammed pages are not reprintedTroubleshooting 156 General Settings Print Recovery Troubleshooting 157Printing slows down Print job takes longer than expectedGeneral Settings Eco ‑Mode Troubleshooting 158Job prints from the wrong tray or on the wrong paper Incorrect characters print Troubleshooting 159Tray linking does not work Settings Paper Menu Troubleshooting 160Settings Print Settings Finishing Menu Large jobs do not collateTroubleshooting 161 Print quality problemsUnexpected page breaks occur Printer is printing blank pagesClipped pages or images Troubleshooting 162Paper Menu Troubleshooting 163Shadow images appear on prints Troubleshooting 164Gray background on prints Incorrect margins on prints Troubleshooting 165Paper curl Troubleshooting 166Print irregularities Troubleshooting 167Troubleshooting 168 Settings Paper Menu Paper Texture Troubleshooting 169Repeating defects appear on prints Troubleshooting 170Print is too dark Troubleshooting 171 Troubleshooting 172 Print is too light Troubleshooting 173Troubleshooting 174 Skewed print Troubleshooting 175Printer is printing solid black pages Troubleshooting 176Transparency print quality is poor Streaked horizontal lines appear on prints Troubleshooting 177Streaked vertical lines appear on prints Troubleshooting 178Horizontal voids appear on prints Troubleshooting 179Vertical voids appear on prints Troubleshooting 180Toner specks appear on prints Troubleshooting 181Toner rubs off Troubleshooting 182Uneven print density Embedded Web Server does not open Troubleshooting 183Contacting customer support Troubleshooting 184Tech Library MailEdition notice Product information185 MayModular component notice Trademarks186 This product may contain the following modular componentsNoise emission levels Licensing noticesProduct disposal Static sensitivity noticeLaser notice Temperature informationLaser advisory label 188Product power consumption Power consumptionMode Description Power consumption Watts 189Avis de conformité aux normes de l’industrie du Canada Industry Canada compliance statementEuropean Community EC directives conformity Regulatory notices for wireless productsExposure to radio frequency radiation Industry Canada Canada192 Industry Canada CanadaΤΗΣ Οδηγιασ 1999/5/ΕΚ 193Lexmark International, Inc., Lexington, KY Limited warranty194 Extent of limited warranty Limited warranty service195 Limitation of liability Patent acknowledgmentAdditional rights 196197 Index SymbolsNumerics Index 198Page Page