Users Guide
May
Contents
Understanding the printer menus
Saving money and the environment
Securing the printer
Maintaining the printer
185
Troubleshooting 110
Index 198
Safety information
Safety information
Safety information
Learning about the printer
Finding information about the printer
Learning about the printer
What are you looking for? Find it here
Selecting a location for the printer
Other countries and regions-See the printed
Printer configurations
Front door
Using the printer control panel
Light or button Color Description
Blinking Blinking slowly
Understanding the printer control panel light sequences
Light sequence Message
Learning about the printer
Primary light sequence Supplemental light sequence Message
Using the Embedded Web Server
Using the Local Printer Settings Utility
Windows 7 or earlier
Windows
Click or Start
Additional printer setup
Installing hardware options
Installing optional trays
Additional printer setup
Attaching cables
Installing the printer software
Setting up the printer software
Use
Installing the Local Printer Settings Utility
Windows
Windows 7 or earlier
Macintosh
For Windows users
Updating available options in the printer driver
For Macintosh users
Preparing to set up the printer on an Ethernet network
Installing the printer on an Ethernet network
Networking
For Windows users
For Macintosh users
Click +
Preparing to set up the printer on a wireless network
Using the Wireless Setup Utility Windows only
Installing the Wireless Setup Utility
Using the Wireless Setup Assistant Macintosh only
Installing the Wireless Setup Assistant
Printing a menu settings and network setup
Setting the paper size and type
Configuring Universal paper settings
Using the Embedded Web Server
Using the printer settings on the computer
Loading trays
Using the standard bin and paper stop
Pull out the tray completely
Loading paper and specialty media Busy ‑ Blinking
LGL B5 Exec
Exec
Page
Loading the multipurpose feeder
Page
Page
Linking and unlinking trays
Using the Embedded Web Server
Linking and unlinking trays
Using the printer settings on the computer
Configuring a custom paper type
Assigning a custom paper type
Using the printer settings on the computer
Paper and specialty media guide
Paper characteristics
Paper guidelines
Fiber content
Unacceptable paper
Selecting paper
Selecting preprinted forms and letterhead
Using recycled paper and other office papers
Tips on using card stock
Using specialty media
Unacceptable paper examples
Tips on using envelopes
Tips on using labels
Tips on using transparencies
Tips on using letterhead
Storing paper
Supported paper sizes, types, and weights
Supported paper sizes
Supported paper types and weights
Paper and specialty media guide
Adjusting toner darkness
Printing
Printing documents
Printing a document
Canceling a print job from the computer
Printing from a mobile device Canceling a print job
Adjust the toner darkness setting Click Submit
For Macintosh users
Default Source menu
Understanding the printer m enus
Menus list
Paper menu
Tray x Size
Paper Size/Type menu
Tray x Type
MP Feeder Size
MP Feeder Type
Manual Paper Size
Manual Paper Type
Manual Envelope Size
Manual Envelope Type
Configure MP menu
Paper Texture menu
Paper Weight menu
Transparency Weight
Recycled Weight
Labels Weight
Bond Weight
Paper Loading menu
Custom Types menu
Network/Ports menu
Standard USB menu
PS SmartSwitch
USB Buffer
Settings menu
General Settings menu
Display Language
Eco-Mode
Click Settings General Settings Hibernate Timeout on
Timeouts
Connection Hibernate
Error Recovery
Print Recovery
Press and Hold Sleep Button
Press Sleep Button
Custom Home Message
Print Settings
Setup menu
Printer Language
Print Area
Finishing menu
Quality menu
PostScript menu
PCL Emul menu
Tray Renumber
Security menu
Set Date and Time menu
Using recycled paper
Saving money and the environment
Saving paper and toner
Conserving supplies
Adjusting Sleep mode
Using Sleep and Hibernate modes
Saving energy
Using Schedule Power Modes
Setting Hibernate Timeout
Using the printer settings on the computer Windows only
Recycling Lexmark products
Recycling
Recycling Lexmark packaging
Returning Lexmark cartridges for reuse or recycling
Using the security lock feature
Securing the printer
Statement of Volatility
Securing the printer
Erasing volatile memory
Erasing non‑volatile memory
Finding printer security information
Lexmark security Web
Cleaning the printer
Cleaning the printer
Maintaining the printer
Checking the status of parts and supplies
Using genuine Lexmark parts and supplies
Using the printer control panel
Estimated number of remaining pages
Ordering supplies
Return Program cartridge
For the United States and Canada
For Latin America includes Puerto Rico and Mexico
Worldwide
Storing supplies
Ordering an imaging unit
Part name
Lexmark Return Program Regular 500Z 500ZA
Replacing supplies
Replacing the toner cartridge
Replacing the imaging unit
Maintaining the printer Close the front door
Page
Moving the printer
Before moving the printer
Moving the printer to another location
When shipping the printer, use the original packaging
Shipping the printer
Finding advanced networking and administrator information
Managing the printer
Viewing reports
Managing the printer
Copying printer settings to other printers
Notification Description
Clearing jams
Avoiding jams
Load paper properly
Clearing jams
Open the doors and pull out the trays to access jam areas
Accessing jam areas
Use recommended paper
Access area Description
‑page jam, open front door y.xx
‑ On
Page
Page
Page
‑page jam, open rear door y.xx
Page
‑page jam, clear standard bin y.xx
Clearing jams 102
‑page jam, remove tray 1 to clear duplex y.xx
Supplemental light sequences
Clearing jams 103
Light sequence
Clearing jams 104
Page
‑page jam, remove tray x y.xx
Clearing jams 106
Clearing jams 107
‑page jam, clear manual feeder
Clearing jams 109
Troubleshooting
Troubleshooting 110
Understanding the printer messages
Toner cartridge messages
Troubleshooting 111
Cartridge low
Cartridge nearly low 88.xy
‑ Slowly blinking
Cartridge very low 88.xy
Troubleshooting 112
Non-Lexmark cartridge, see User’s Guide 33.xy
Replace cartridge, 0 estimated pages remain 88.xy
‑ On
Troubleshooting 115
Replace cartridge, printer region mismatch 42.xy
Printer and toner cartridge regions
Reinstall missing or unresponsive cartridge 31.xy
Region number Region y
‑ On
Troubleshooting 118
Replace unsupported cartridge 32.xy
Troubleshooting 119
Imaging unit messages
Imaging unit low 84.xy
Imaging unit nearly low 84.xy
Imaging unit very low 84.xy
Troubleshooting 120 ‑ Slowly blinking ‑ Blinking
Non-Lexmark imaging unit, see User’s Guide 33.xy
Replace imaging unit, 0 estimated pages remain 84.xy
Reinstall missing or unresponsive imaging unit 31.xy
Troubleshooting 122
Replace unsupported imaging unit 32.xy
Paper loading messages
Troubleshooting 124
Incorrect paper size, open paper source
Troubleshooting 125
Load paper source with custom type name orientation
Troubleshooting 126
Load paper source with custom type string orientation
Troubleshooting 127
Load paper source with paper size orientation
Troubleshooting 128
Load paper source with paper type paper size orientation
Troubleshooting 129
Load Manual Feeder with custom type name orientation
Troubleshooting 130
Load Manual Feeder with custom type string orientation
Troubleshooting 131
Load Manual Feeder with paper size orientation
Troubleshooting 132
Load Manual Feeder with paper type paper size orientation
Printer communication error messages
Network x software error
Troubleshooting 133
Remove paper from standard output bin
Troubleshooting 134
Standard parallel port disabled
Troubleshooting 135
Standard network software error
Troubleshooting 136
‑ On
Rear USB port disabled
Troubleshooting 138
Troubleshooting 139
Insufficient memory error messages
Insufficient memory to collate job
‑ On
Insufficient memory to support Resource Save feature
Troubleshooting 141
Memory full
Miscellaneous messages
Troubleshooting 143
Close front door
Troubleshooting 144
Complex page, some data may not have printed
Ppds font error
‑ Blinking
Troubleshooting 147
Printer had to restart. Last job may be incomplete
Service error
Troubleshooting 148
Troubleshooting 149
Too many trays attached
Solving printer problems
Basic printer problems
Troubleshooting 150
Printer is not responding
Troubleshooting 151
Option problems
Troubleshooting 152
Action Yes Step Problem is solved Go to step
Cannot detect internal option
Troubleshooting 153
Tray problems
Step Problem is solved. Go to step
Paper feed problems
Troubleshooting 154
Action Yes Step Go to step Problem is solved
Paper frequently jams
Solving print problems
Printing problems
Troubleshooting 155
Jammed pages are not reprinted
Troubleshooting 156
Troubleshooting 157
General Settings Print Recovery
Printing slows down
Print job takes longer than expected
General Settings Eco ‑Mode
Troubleshooting 158
Job prints from the wrong tray or on the wrong paper
Incorrect characters print
Troubleshooting 159
Tray linking does not work
Troubleshooting 160
Settings Paper Menu
Settings Print Settings Finishing Menu
Large jobs do not collate
Print quality problems
Troubleshooting 161
Unexpected page breaks occur
Printer is printing blank pages
Troubleshooting 162
Clipped pages or images
Troubleshooting 163
Paper Menu
Shadow images appear on prints
Troubleshooting 164
Gray background on prints
Troubleshooting 165
Incorrect margins on prints
Troubleshooting 166
Paper curl
Troubleshooting 167
Print irregularities
Troubleshooting 168
Troubleshooting 169
Settings Paper Menu Paper Texture
Repeating defects appear on prints
Troubleshooting 170
Print is too dark
Troubleshooting 171
Troubleshooting 172
Troubleshooting 173
Print is too light
Troubleshooting 174
Troubleshooting 175
Skewed print
Printer is printing solid black pages
Troubleshooting 176
Transparency print quality is poor
Troubleshooting 177
Streaked horizontal lines appear on prints
Troubleshooting 178
Streaked vertical lines appear on prints
Troubleshooting 179
Horizontal voids appear on prints
Troubleshooting 180
Vertical voids appear on prints
Troubleshooting 181
Toner specks appear on prints
Toner rubs off
Troubleshooting 182
Uneven print density
Troubleshooting 183
Embedded Web Server does not open
Troubleshooting 184
Contacting customer support
Tech Library
Mail
Product information
Edition notice
185
May
Trademarks
Modular component notice
186
This product may contain the following modular components
Licensing notices
Noise emission levels
Product disposal
Static sensitivity notice
Temperature information
Laser notice
Laser advisory label
188
Power consumption
Product power consumption
Mode Description Power consumption Watts
189
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
Regulatory notices for wireless products
European Community EC directives conformity
Exposure to radio frequency radiation
Industry Canada Canada
Industry Canada Canada
192
193
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
Lexmark International, Inc., Lexington, KY
Limited warranty
194
Extent of limited warranty
Limited warranty service
195
Patent acknowledgment
Limitation of liability
Additional rights
196
197
Symbols
Index
Numerics
Index 198
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