Troubleshooting

 

161

 

 

 

Action

Yes

No

Step 3

The problem is solved.

Contact customer

Reduce the number and size of fonts, the number and complexity of

 

support.

images, and the number of pages in the job.

 

 

Does the job print and collate correctly?

 

 

 

 

 

Unexpected page breaks occur

 

 

 

 

 

Action

Yes

No

 

 

 

Step 1

The problem is solved.

Go to step 2.

From the Setup menu, adjust the print timeout setting. To access the Setup menu, do either of the following:

If the printer is on a network, then access the Embedded Web Server:

aOpen a Web browser, and then type the printer IP address in the address field.

Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.

bNavigate to:

Settings > General Settings > Timeouts > adjust the print timeout setting > Submit

If the printer is connected to a computer by a USB or parallel cable, then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh.

Does the file print correctly?

 

 

 

Step 2

The problem is solved. Contact customer

a

Check the original file for manual page breaks.

support.

b

Resend the print job.

 

Does the file print correctly?

 

Print quality problems

Printer is printing blank pages

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Lexmark MS310DN Print quality problems, Unexpected page breaks occur, Printer is printing blank pages, Troubleshooting 161

MS310, MS310DN, 35ST101, 220 specifications

The Lexmark 220 series represents a robust and versatile printing solution designed for small to medium-sized businesses. This printer is engineered to handle diverse printing needs while maintaining high-quality output and efficient operation. The Lexmark 220 stands out with its combination of reliable performance and innovative technology.

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In summary, the Lexmark 220 series combines fast printing speeds, high-quality output, versatile connectivity options, energy-efficient technologies, and user-friendly design. These features make it an ideal choice for businesses seeking a reliable and efficient printing solution that meets the demands of a dynamic work environment. With its advanced capabilities, the Lexmark 220 continues to be a solid investment for any office in need of a dependable printer.