Troubleshooting

 

174

 

 

 

Action

Yes

No

Step 3

Go to step 4.

The problem is solved.

aDepending on your operating system, specify the paper type, texture, and weight from Printing Preferences or the Print dialog.

bResend the print job.

Is the print still too light?

 

 

Step 4

From the Paper Texture

Go to step 5.

Make sure that the paper has no texture or rough finishes.

menu, change the

 

 

texture settings to

 

Are you printing on textured or rough paper?

match the paper you

 

are printing on. To

 

 

 

 

access the Paper

 

 

Texture menu, do

 

 

either of the following:

 

 

If the printer is on a

 

 

network, then open

 

 

a Web browser and

 

 

type the printer IP

 

 

address in the

 

 

address field. Then

 

 

navigate to

 

 

Settings > Paper

 

 

Menu > Paper

 

 

Texture.

 

 

Note: If you do not

 

 

know the IP

 

 

address of the

 

 

printer, then print

 

 

a network setup

 

 

page and locate

 

 

the IP address in

 

 

the TCP/IP section.

 

 

If the printer is

 

 

connected to a

 

 

computer by a USB

 

 

or parallel cable,

 

 

then open the Local

 

 

Printer Settings

 

 

Utility for Windows

 

 

or Printer Settings

 

 

for Macintosh.

 

 

 

 

Step 5

Go to step 6.

The problem is solved.

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.

bResend the print job.

Is the print still too light?

Page 174
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Lexmark 35ST101, MS310DN, 220 manual Troubleshooting 174

MS310, MS310DN, 35ST101, 220 specifications

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