Troubleshooting

 

165

 

 

 

Action

Yes

No

 

 

 

Step 1

The problem is solved.

Go to step 2.

aFrom the Quality menu, select a lower number to reduce the toner density. To access the Quality menu, do either of the following:

•If the printer is on a network, then open a Web browser and type the printer IP address in the address field. Then, navigate to Settings > Print Settings > Quality Menu.

Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.

•If the printer is connected to a computer by a USB or parallel cable, then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh.

Note: 8 is the factory default setting.

 

b Resend the print job.

 

Does the gray background disappear from the prints?

 

Step 2

The problem is solved. Contact customer

Reinstall the imaging unit and the toner cartridge.

support.

aRemove the toner cartridge.

bRemove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

cReinstall the imaging unit, and then the cartridge.

dResend the print job.

Does the gray background disappear from the prints?

Incorrect margins on prints

ABCD

ABCD

ABCD

Action

Yes

No

 

 

 

Step 1

The problem is solved.

Go to step 2.

aMove the width and length guides in the tray to the correct positions for the paper size loaded.

bResend the print job.

Are the margins correct?

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Lexmark MS310DN, 35ST101, 220 manual Incorrect margins on prints, Troubleshooting 165
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MS310, MS310DN, 35ST101, 220 specifications

The Lexmark 220 series represents a robust and versatile printing solution designed for small to medium-sized businesses. This printer is engineered to handle diverse printing needs while maintaining high-quality output and efficient operation. The Lexmark 220 stands out with its combination of reliable performance and innovative technology.

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In summary, the Lexmark 220 series combines fast printing speeds, high-quality output, versatile connectivity options, energy-efficient technologies, and user-friendly design. These features make it an ideal choice for businesses seeking a reliable and efficient printing solution that meets the demands of a dynamic work environment. With its advanced capabilities, the Lexmark 220 continues to be a solid investment for any office in need of a dependable printer.
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