Troubleshooting

150

On

If the supplemental light sequence matches the light sequence in the preceding illustration, then do the following:

1Turn off the printer.

2Unplug the power cord from the electrical outlet.

Note: Optional trays lock together when stacked. Remove stacked trays one at a time from the top to the bottom.

3Remove the extra tray or trays.

4Connect the power cord to a properly grounded electrical outlet.

5Turn the printer back on.

Solving printer problems

Basic printer problems

The printer is not responding

 

Action

Yes

No

 

 

 

 

 

Step 1

Go to step 2.

Turn on the printer.

 

Make sure the printer is turned on.

 

 

 

Is the printer turned on?

 

 

 

 

 

 

 

Step 2

Press the Sleep button

Go to step 3.

 

Check if the printer is in Sleep mode or Hibernate mode.

to wake the printer

 

 

 

from Sleep mode or

 

 

Is the printer in Sleep mode or Hibernate mode?

Hibernate mode.

 

 

 

 

 

 

 

 

 

Step 3

Go to step 4.

Plug one end of the

 

Check if one end of the power cord is plugged into the printer and the

 

power cord into the

 

other to a properly grounded electrical outlet.

 

printer and the other to

 

 

 

a properly grounded

 

Is the power cord plugged into the printer and a properly grounded

 

electrical outlet.

 

 

 

 

electrical outlet?

 

 

 

 

 

 

 

Step 4

Unplug the other

Go to step 5.

 

Check other electrical equipment plugged into the electrical outlet.

electrical equipment,

 

 

 

and then turn on the

 

 

Does other electrical equipment work?

printer. If the printer

 

 

does not work, then

 

 

 

 

 

 

reconnect the other

 

 

 

electrical equipment.

 

 

 

 

 

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Lexmark MS310 Solving printer problems, Basic printer problems, Printer is not responding, Troubleshooting 150, Action Yes

MS310, MS310DN, 35ST101, 220 specifications

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