Users Guide
May
 Contents
 Securing the printer
Understanding the printer menus
Saving money and the environment
Maintaining the printer
 185
Troubleshooting 110
Index 198
 Safety information
Safety information
 Safety information
 Learning about the printer
Learning about the printer
Finding information about the printer
What are you looking for? Find it here
 Selecting a location for the printer
Other countries and regions-See the printed
 Printer configurations
 Front door
 Using the printer control panel
Light or button Color Description
 Blinking Blinking slowly
Understanding the printer control panel light sequences
Light sequence Message
 Learning about the printer
 Primary light sequence Supplemental light sequence Message
 Using the Embedded Web Server
Using the Local Printer Settings Utility
 Windows 7 or earlier
Windows
Click or Start
 Installing optional trays
Additional printer setup
Installing hardware options
Additional printer setup
 Attaching cables
 Installing the printer software
Setting up the printer software
Use
 Windows 7 or earlier
Installing the Local Printer Settings Utility
Windows
Macintosh
 For Windows users
Updating available options in the printer driver
For Macintosh users
 Networking
Preparing to set up the printer on an Ethernet network
Installing the printer on an Ethernet network
For Windows users
 For Macintosh users
Click +
 Preparing to set up the printer on a wireless network
 Using the Wireless Setup Utility Windows only
 Installing the Wireless Setup Utility
 Using the Wireless Setup Assistant Macintosh only
Installing the Wireless Setup Assistant
 Printing a menu settings and network setup
 Using the Embedded Web Server
Setting the paper size and type
Configuring Universal paper settings
Using the printer settings on the computer
 Loading trays
Using the standard bin and paper stop
Pull out the tray completely
 Loading paper and specialty media Busy ‑ Blinking
 LGL B5 Exec
 Exec
Page
 Loading the multipurpose feeder
Page
Page
 Linking and unlinking trays
Using the Embedded Web Server
Linking and unlinking trays
 Using the printer settings on the computer
Configuring a custom paper type
Assigning a custom paper type
 Using the printer settings on the computer
 Paper and specialty media guide
Paper characteristics
Paper guidelines
 Selecting paper
Fiber content
Unacceptable paper
Selecting preprinted forms and letterhead
 Using recycled paper and other office papers
 Tips on using card stock
Using specialty media
Unacceptable paper examples
 Tips on using envelopes
Tips on using labels
 Tips on using transparencies
Tips on using letterhead
Storing paper
 Supported paper sizes, types, and weights
Supported paper sizes
 Supported paper types and weights
 Paper and specialty media guide
 Printing documents
Adjusting toner darkness
Printing
Printing a document
 Canceling a print job from the computer
Printing from a mobile device Canceling a print job
Adjust the toner darkness setting Click Submit
 For Macintosh users
 Menus list
Default Source menu
Understanding the printer m enus
Paper menu
 Tray x Size
Paper Size/Type menu
Tray x Type
 MP Feeder Size
MP Feeder Type
 Manual Envelope Size
Manual Paper Size
Manual Paper Type
Manual Envelope Type
 Configure MP menu
Paper Texture menu
 Paper Weight menu
 Labels Weight
Transparency Weight
Recycled Weight
Bond Weight
 Paper Loading menu
 Custom Types menu
Network/Ports menu
Standard USB menu
 PS SmartSwitch
USB Buffer
 Display Language
Settings menu
General Settings menu
Eco-Mode
 Click Settings General Settings Hibernate Timeout on
Timeouts
Connection Hibernate
 Error Recovery
Print Recovery
 Press and Hold Sleep Button
Press Sleep Button
Custom Home Message
 Printer Language
Print Settings
Setup menu
Print Area
 Finishing menu
 Quality menu
 PostScript menu
PCL Emul menu
 Tray Renumber
 Security menu
Set Date and Time menu
 Saving paper and toner
Using recycled paper
Saving money and the environment
Conserving supplies
 Adjusting Sleep mode
Using Sleep and Hibernate modes
Saving energy
 Using Schedule Power Modes
Setting Hibernate Timeout
Using the printer settings on the computer Windows only
 Recycling Lexmark products
Recycling
Recycling Lexmark packaging
 Returning Lexmark cartridges for reuse or recycling
 Statement of Volatility
Using the security lock feature
Securing the printer
Securing the printer
 Erasing volatile memory
Erasing non‑volatile memory
 Finding printer security information
Lexmark security Web
 Maintaining the printer
Cleaning the printer
Cleaning the printer
Checking the status of parts and supplies
 Estimated number of remaining pages
Using genuine Lexmark parts and supplies
Using the printer control panel
Ordering supplies
 For Latin America includes Puerto Rico and Mexico
Return Program cartridge
For the United States and Canada
Worldwide
 Part name
Storing supplies
Ordering an imaging unit
Lexmark Return Program Regular 500Z 500ZA
 Replacing supplies
Replacing the toner cartridge
 Replacing the imaging unit
Maintaining the printer Close the front door
Page
 Moving the printer
Before moving the printer
 Moving the printer to another location
When shipping the printer, use the original packaging
Shipping the printer
 Viewing reports
Finding advanced networking and administrator information
Managing the printer
Managing the printer
 Copying printer settings to other printers
Notification Description
 Load paper properly
Clearing jams
Avoiding jams
Clearing jams
 Open the doors and pull out the trays to access jam areas
Accessing jam areas
Use recommended paper
 Access area Description
‑page jam, open front door y.xx
 ‑ On
Page
Page
Page
 ‑page jam, open rear door y.xx
Page
 ‑page jam, clear standard bin y.xx
 Clearing jams 102
 Clearing jams 103
‑page jam, remove tray 1 to clear duplex y.xx
Supplemental light sequences
Light sequence
 Clearing jams 104
Page
 ‑page jam, remove tray x y.xx
Clearing jams 106
 Clearing jams 107
 ‑page jam, clear manual feeder
 Clearing jams 109
 Understanding the printer messages
Troubleshooting
Troubleshooting 110
Toner cartridge messages
 Cartridge nearly low 88.xy
Troubleshooting 111
Cartridge low
‑ Slowly blinking
 Cartridge very low 88.xy
Troubleshooting 112
Non-Lexmark cartridge, see User’s Guide 33.xy
 Replace cartridge, 0 estimated pages remain 88.xy
 ‑ On
 Troubleshooting 115
Replace cartridge, printer region mismatch 42.xy
 Printer and toner cartridge regions
Reinstall missing or unresponsive cartridge 31.xy
Region number Region y
 ‑ On
 Troubleshooting 118
Replace unsupported cartridge 32.xy
 Imaging unit low 84.xy
Troubleshooting 119
Imaging unit messages
Imaging unit nearly low 84.xy
 Imaging unit very low 84.xy
Troubleshooting 120 ‑ Slowly blinking ‑ Blinking
Non-Lexmark imaging unit, see User’s Guide 33.xy
 Replace imaging unit, 0 estimated pages remain 84.xy
 Reinstall missing or unresponsive imaging unit 31.xy
Troubleshooting 122
 Replace unsupported imaging unit 32.xy
 Paper loading messages
Troubleshooting 124
Incorrect paper size, open paper source
 Troubleshooting 125
Load paper source with custom type name orientation
 Troubleshooting 126
Load paper source with custom type string orientation
 Troubleshooting 127
Load paper source with paper size orientation
 Troubleshooting 128
Load paper source with paper type paper size orientation
 Troubleshooting 129
Load Manual Feeder with custom type name orientation
 Troubleshooting 130
Load Manual Feeder with custom type string orientation
 Troubleshooting 131
Load Manual Feeder with paper size orientation
 Troubleshooting 132
Load Manual Feeder with paper type paper size orientation
 Troubleshooting 133
Printer communication error messages
Network x software error
Remove paper from standard output bin
 Troubleshooting 134
 Standard parallel port disabled
Troubleshooting 135
 Standard network software error
Troubleshooting 136
 ‑ On
 Rear USB port disabled
Troubleshooting 138
 Troubleshooting 139
Insufficient memory error messages
Insufficient memory to collate job
 ‑ On
 Insufficient memory to support Resource Save feature
Troubleshooting 141
 Memory full
 Miscellaneous messages
Troubleshooting 143
Close front door
 Troubleshooting 144
Complex page, some data may not have printed
 Ppds font error
 ‑ Blinking
 Troubleshooting 147
Printer had to restart. Last job may be incomplete
 Service error
Troubleshooting 148
 Troubleshooting 149
Too many trays attached
 Troubleshooting 150
Solving printer problems
Basic printer problems
Printer is not responding
 Troubleshooting 151
 Action Yes Step Problem is solved Go to step
Option problems
Troubleshooting 152
Cannot detect internal option
 Troubleshooting 153
Tray problems
Step Problem is solved. Go to step
 Action Yes Step Go to step Problem is solved
Paper feed problems
Troubleshooting 154
Paper frequently jams
 Troubleshooting 155
Solving print problems
Printing problems
Jammed pages are not reprinted
 Troubleshooting 156
 Printing slows down
Troubleshooting 157
General Settings Print Recovery
Print job takes longer than expected
 General Settings Eco ‑Mode
Troubleshooting 158
Job prints from the wrong tray or on the wrong paper
 Incorrect characters print
Troubleshooting 159
Tray linking does not work
 Settings Print Settings Finishing Menu
Troubleshooting 160
Settings Paper Menu
Large jobs do not collate
 Unexpected page breaks occur
Print quality problems
Troubleshooting 161
Printer is printing blank pages
 Troubleshooting 162
Clipped pages or images
 Troubleshooting 163
Paper Menu
 Shadow images appear on prints
Troubleshooting 164
Gray background on prints
 Troubleshooting 165
Incorrect margins on prints
 Troubleshooting 166
Paper curl
 Troubleshooting 167
Print irregularities
 Troubleshooting 168
 Troubleshooting 169
Settings Paper Menu Paper Texture
 Repeating defects appear on prints
Troubleshooting 170
Print is too dark
 Troubleshooting 171
 Troubleshooting 172
 Troubleshooting 173
Print is too light
 Troubleshooting 174
 Troubleshooting 175
Skewed print
 Printer is printing solid black pages
Troubleshooting 176
Transparency print quality is poor
 Troubleshooting 177
Streaked horizontal lines appear on prints
 Troubleshooting 178
Streaked vertical lines appear on prints
 Troubleshooting 179
Horizontal voids appear on prints
 Troubleshooting 180
Vertical voids appear on prints
 Troubleshooting 181
Toner specks appear on prints
 Toner rubs off
Troubleshooting 182
Uneven print density
 Troubleshooting 183
Embedded Web Server does not open
 Tech Library
Troubleshooting 184
Contacting customer support
Mail
 185
Product information
Edition notice
May
 186
Trademarks
Modular component notice
This product may contain the following modular components
 Product disposal
Licensing notices
Noise emission levels
Static sensitivity notice
 Laser advisory label
Temperature information
Laser notice
188
 Mode Description Power consumption Watts
Power consumption
Product power consumption
189
 Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
 Exposure to radio frequency radiation
Regulatory notices for wireless products
European Community EC directives conformity
Industry Canada Canada
 Industry Canada Canada
192
 193
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
 Lexmark International, Inc., Lexington, KY
Limited warranty
194
 Extent of limited warranty
Limited warranty service
195
 Additional rights
Patent acknowledgment
Limitation of liability
196
 197
 Numerics
Symbols
Index
Index 198
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