Troubleshooting

153

Tray problems

Action

Yes

No

 

 

 

Step 1

The problem is solved.

Go to step 2.

aOpen the tray and do one or more of the following:

•Check for paper jams or misfeeds.

•Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray.

•If you are printing on custom‑size paper, then make sure that the paper guides rest against the edges of the paper.

•Make sure the paper is below the maximum paper fill indicator.

•Make sure paper lies flat in the tray.

bCheck if the tray closes properly.

Is the tray working?

Step 2

The problem is solved. Go to step 3.

aTurn off the printer, then wait about 10 seconds, and then turn the printer back on.

bResend the print job.

Is the tray working?

 

 

Step 3

Go to step 4.

Reinstall the tray. For

Check if the tray is installed.

 

more information, see

Print a menu settings page, and then check if the tray is listed in the

 

the setup

 

documentation that

Installed Options list.

 

 

came with the tray.

 

 

Is the tray listed in the menu settings page?

 

 

 

 

 

Step 4

Go to step 5.

Manually add the tray

Check if the tray is available in the printer driver.

 

in the printer driver.

Note: If necessary, manually add the tray in the printer driver to make it

 

 

available for print jobs. For more information, see “Updating available

 

 

options in the printer driver” on page 21.

 

 

Is the tray available in the printer driver?

 

 

 

 

 

Step 5

The problem is solved.

Contact customer

Check if the option is selected.

 

support.

a From the application you are using, select the option. For Mac OS X

 

 

version 9 users, make sure the printer is set up in Chooser.

 

 

b Resend the print job.

 

 

Is the tray working?

 

 

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Image 153
Lexmark MS310DN, 35ST101, 220 manual Tray problems, Troubleshooting 153, Step Problem is solved. Go to step
Page 152 Page 154

MS310, MS310DN, 35ST101, 220 specifications

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In summary, the Lexmark 220 series combines fast printing speeds, high-quality output, versatile connectivity options, energy-efficient technologies, and user-friendly design. These features make it an ideal choice for businesses seeking a reliable and efficient printing solution that meets the demands of a dynamic work environment. With its advanced capabilities, the Lexmark 220 continues to be a solid investment for any office in need of a dependable printer.
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