May
Users Guide
 Contents
 Maintaining the printer
Understanding the printer menus
Saving money and the environment
Securing the printer
 Index 198
Troubleshooting 110
185
 Safety information
Safety information
 Safety information
 What are you looking for? Find it here
Learning about the printer
Finding information about the printer
Learning about the printer
 Other countries and regions-See the printed
Selecting a location for the printer
 Printer configurations
 Front door
 Light or button Color Description
Using the printer control panel
 Light sequence Message
Understanding the printer control panel light sequences
Blinking Blinking slowly
 Learning about the printer
 Primary light sequence Supplemental light sequence Message
 Using the Local Printer Settings Utility
Using the Embedded Web Server
 Click or Start
Windows
Windows 7 or earlier
 Additional printer setup
Additional printer setup
Installing hardware options
Installing optional trays
 Attaching cables
 Use
Setting up the printer software
Installing the printer software
 Macintosh
Installing the Local Printer Settings Utility
Windows
Windows 7 or earlier
 For Macintosh users
Updating available options in the printer driver
For Windows users
 For Windows users
Preparing to set up the printer on an Ethernet network
Installing the printer on an Ethernet network
Networking
 Click +
For Macintosh users
 Preparing to set up the printer on a wireless network
 Using the Wireless Setup Utility Windows only
 Installing the Wireless Setup Utility
 Installing the Wireless Setup Assistant
Using the Wireless Setup Assistant Macintosh only
 Printing a menu settings and network setup
 Using the printer settings on the computer
Setting the paper size and type
Configuring Universal paper settings
Using the Embedded Web Server
 Pull out the tray completely
Using the standard bin and paper stop
Loading trays
 Loading paper and specialty media Busy ‑ Blinking
 LGL B5 Exec
 Exec
Page
 Loading the multipurpose feeder
Page
Page
 Linking and unlinking trays
Using the Embedded Web Server
Linking and unlinking trays
 Assigning a custom paper type
Configuring a custom paper type
Using the printer settings on the computer
 Using the printer settings on the computer
 Paper guidelines
Paper characteristics
Paper and specialty media guide
 Selecting preprinted forms and letterhead
Fiber content
Unacceptable paper
Selecting paper
 Using recycled paper and other office papers
 Unacceptable paper examples
Using specialty media
Tips on using card stock
 Tips on using labels
Tips on using envelopes
 Storing paper
Tips on using letterhead
Tips on using transparencies
 Supported paper sizes
Supported paper sizes, types, and weights
 Supported paper types and weights
 Paper and specialty media guide
 Printing a document
Adjusting toner darkness
Printing
Printing documents
 Adjust the toner darkness setting Click Submit
Printing from a mobile device Canceling a print job
Canceling a print job from the computer
 For Macintosh users
 Paper menu
Default Source menu
Understanding the printer m enus
Menus list
 Tray x Type
Paper Size/Type menu
Tray x Size
 MP Feeder Type
MP Feeder Size
 Manual Envelope Type
Manual Paper Size
Manual Paper Type
Manual Envelope Size
 Paper Texture menu
Configure MP menu
 Paper Weight menu
 Bond Weight
Transparency Weight
Recycled Weight
Labels Weight
 Paper Loading menu
 Standard USB menu
Network/Ports menu
Custom Types menu
 USB Buffer
PS SmartSwitch
 Eco-Mode
Settings menu
General Settings menu
Display Language
 Connection Hibernate
Timeouts
Click Settings General Settings Hibernate Timeout on
 Print Recovery
Error Recovery
 Custom Home Message
Press Sleep Button
Press and Hold Sleep Button
 Print Area
Print Settings
Setup menu
Printer Language
 Finishing menu
 Quality menu
 PCL Emul menu
PostScript menu
 Tray Renumber
 Set Date and Time menu
Security menu
 Conserving supplies
Using recycled paper
Saving money and the environment
Saving paper and toner
 Saving energy
Using Sleep and Hibernate modes
Adjusting Sleep mode
 Using the printer settings on the computer Windows only
Setting Hibernate Timeout
Using Schedule Power Modes
 Recycling Lexmark packaging
Recycling
Recycling Lexmark products
 Returning Lexmark cartridges for reuse or recycling
 Securing the printer
Using the security lock feature
Securing the printer
Statement of Volatility
 Erasing non‑volatile memory
Erasing volatile memory
 Lexmark security Web
Finding printer security information
 Checking the status of parts and supplies
Cleaning the printer
Cleaning the printer
Maintaining the printer
 Ordering supplies
Using genuine Lexmark parts and supplies
Using the printer control panel
Estimated number of remaining pages
 Worldwide
Return Program cartridge
For the United States and Canada
For Latin America includes Puerto Rico and Mexico
 Lexmark Return Program Regular 500Z 500ZA
Storing supplies
Ordering an imaging unit
Part name
 Replacing the toner cartridge
Replacing supplies
 Maintaining the printer Close the front door
Replacing the imaging unit
Page
 Before moving the printer
Moving the printer
 Shipping the printer
When shipping the printer, use the original packaging
Moving the printer to another location
 Managing the printer
Finding advanced networking and administrator information
Managing the printer
Viewing reports
 Notification Description
Copying printer settings to other printers
 Clearing jams
Clearing jams
Avoiding jams
Load paper properly
 Use recommended paper
Accessing jam areas
Open the doors and pull out the trays to access jam areas
 ‑page jam, open front door y.xx
Access area Description
 ‑ On
Page
Page
Page
 ‑page jam, open rear door y.xx
Page
 ‑page jam, clear standard bin y.xx
 Clearing jams 102
 Light sequence
‑page jam, remove tray 1 to clear duplex y.xx
Supplemental light sequences
Clearing jams 103
 Clearing jams 104
Page
 Clearing jams 106
‑page jam, remove tray x y.xx
 Clearing jams 107
 ‑page jam, clear manual feeder
 Clearing jams 109
 Toner cartridge messages
Troubleshooting
Troubleshooting 110
Understanding the printer messages
 ‑ Slowly blinking
Troubleshooting 111
Cartridge low
Cartridge nearly low 88.xy
 Non-Lexmark cartridge, see User’s Guide 33.xy
Troubleshooting 112
Cartridge very low 88.xy
 Replace cartridge, 0 estimated pages remain 88.xy
 ‑ On
 Replace cartridge, printer region mismatch 42.xy
Troubleshooting 115
 Region number Region y
Reinstall missing or unresponsive cartridge 31.xy
Printer and toner cartridge regions
 ‑ On
 Replace unsupported cartridge 32.xy
Troubleshooting 118
 Imaging unit nearly low 84.xy
Troubleshooting 119
Imaging unit messages
Imaging unit low 84.xy
 Non-Lexmark imaging unit, see User’s Guide 33.xy
Troubleshooting 120 ‑ Slowly blinking ‑ Blinking
Imaging unit very low 84.xy
 Replace imaging unit, 0 estimated pages remain 84.xy
 Troubleshooting 122
Reinstall missing or unresponsive imaging unit 31.xy
 Replace unsupported imaging unit 32.xy
 Incorrect paper size, open paper source
Troubleshooting 124
Paper loading messages
 Load paper source with custom type name orientation
Troubleshooting 125
 Load paper source with custom type string orientation
Troubleshooting 126
 Load paper source with paper size orientation
Troubleshooting 127
 Load paper source with paper type paper size orientation
Troubleshooting 128
 Load Manual Feeder with custom type name orientation
Troubleshooting 129
 Load Manual Feeder with custom type string orientation
Troubleshooting 130
 Load Manual Feeder with paper size orientation
Troubleshooting 131
 Load Manual Feeder with paper type paper size orientation
Troubleshooting 132
 Remove paper from standard output bin
Printer communication error messages
Network x software error
Troubleshooting 133
 Troubleshooting 134
 Troubleshooting 135
Standard parallel port disabled
 Troubleshooting 136
Standard network software error
 ‑ On
 Troubleshooting 138
Rear USB port disabled
 Insufficient memory to collate job
Insufficient memory error messages
Troubleshooting 139
 ‑ On
 Troubleshooting 141
Insufficient memory to support Resource Save feature
 Memory full
 Close front door
Troubleshooting 143
Miscellaneous messages
 Complex page, some data may not have printed
Troubleshooting 144
 Ppds font error
 ‑ Blinking
 Printer had to restart. Last job may be incomplete
Troubleshooting 147
 Troubleshooting 148
Service error
 Too many trays attached
Troubleshooting 149
 Printer is not responding
Solving printer problems
Basic printer problems
Troubleshooting 150
 Troubleshooting 151
 Cannot detect internal option
Option problems
Troubleshooting 152
Action Yes Step Problem is solved Go to step
 Step Problem is solved. Go to step
Tray problems
Troubleshooting 153
 Paper frequently jams
Paper feed problems
Troubleshooting 154
Action Yes Step Go to step Problem is solved
 Jammed pages are not reprinted
Solving print problems
Printing problems
Troubleshooting 155
 Troubleshooting 156
 Print job takes longer than expected
Troubleshooting 157
General Settings Print Recovery
Printing slows down
 Job prints from the wrong tray or on the wrong paper
Troubleshooting 158
General Settings Eco ‑Mode
 Tray linking does not work
Troubleshooting 159
Incorrect characters print
 Large jobs do not collate
Troubleshooting 160
Settings Paper Menu
Settings Print Settings Finishing Menu
 Printer is printing blank pages
Print quality problems
Troubleshooting 161
Unexpected page breaks occur
 Clipped pages or images
Troubleshooting 162
 Paper Menu
Troubleshooting 163
 Gray background on prints
Troubleshooting 164
Shadow images appear on prints
 Incorrect margins on prints
Troubleshooting 165
 Paper curl
Troubleshooting 166
 Print irregularities
Troubleshooting 167
 Troubleshooting 168
 Settings Paper Menu Paper Texture
Troubleshooting 169
 Print is too dark
Troubleshooting 170
Repeating defects appear on prints
 Troubleshooting 171
 Troubleshooting 172
 Print is too light
Troubleshooting 173
 Troubleshooting 174
 Skewed print
Troubleshooting 175
 Transparency print quality is poor
Troubleshooting 176
Printer is printing solid black pages
 Streaked horizontal lines appear on prints
Troubleshooting 177
 Streaked vertical lines appear on prints
Troubleshooting 178
 Horizontal voids appear on prints
Troubleshooting 179
 Vertical voids appear on prints
Troubleshooting 180
 Toner specks appear on prints
Troubleshooting 181
 Uneven print density
Troubleshooting 182
Toner rubs off
 Embedded Web Server does not open
Troubleshooting 183
 Mail
Troubleshooting 184
Contacting customer support
Tech Library
 May
Product information
Edition notice
185
 This product may contain the following modular components
Trademarks
Modular component notice
186
 Static sensitivity notice
Licensing notices
Noise emission levels
Product disposal
 188
Temperature information
Laser notice
Laser advisory label
 189
Power consumption
Product power consumption
Mode Description Power consumption Watts
 Avis de conformité aux normes de l’industrie du Canada
Industry Canada compliance statement
 Industry Canada Canada
Regulatory notices for wireless products
European Community EC directives conformity
Exposure to radio frequency radiation
 192
Industry Canada Canada
 ΤΗΣ Οδηγιασ 1999/5/ΕΚ
193
 194
Limited warranty
Lexmark International, Inc., Lexington, KY
 195
Limited warranty service
Extent of limited warranty
 196
Patent acknowledgment
Limitation of liability
Additional rights
 197
 Index 198
Symbols
Index
Numerics
Page
Page