Troubleshooting

 

180

 

 

 

Action

Yes

No

Step 3

Go to step 4.

The problem is solved.

aRedistribute the toner in the imaging unit.

1Remove the toner cartridge, and then the imaging unit.

2Firmly shake the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

3Reinstall the imaging unit, and then the cartridge.

bResend the print job.

Do horizontal voids appear on prints?

 

 

Step 4

Contact customer

The problem is solved.

Replace the imaging unit, and then resend the print job.

support.

 

Do horizontal voids appear on prints?

 

 

Vertical voids appear on prints

Leading edge

 

Trailing edge

 

 

 

 

 

 

 

 

 

Action

 

Yes

No

 

 

 

 

 

 

Step 1

 

Go to step 2.

The problem is solved.

aMake sure your software program is using a correct fill pattern.

bResend the print job.

Do vertical voids still appear on prints?

Page 180
Image 180
Lexmark 35ST101, MS310DN, 220 manual Vertical voids appear on prints, Troubleshooting 180

MS310, MS310DN, 35ST101, 220 specifications

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