TROUBLESHOOTING TIPS

Problem

 

Explanation/Solution

Doesn’t answer, or answers on 10th ring

•

Make sure answerer is turned on.

 

•

Memory is full, erase some messages.

 

•

Check AC power and phone line connections.

 

 

 

Incoming messages are incomplete

•

Was an extension phone picked up?

 

•

The caller left a message that is longer than the message

 

 

length you set during setup.

 

•

Memory is full.

 

•

You accidentally pressed PLAY/STOP when you were

 

 

playing the messages.

 

 

 

Won’t respond to remote commands

•

Must use touch-tone phone.

 

•

Must enter correct security code.

 

•

Did unit hang up? If you take no action for a period of

 

 

time, it automatically hangs up.

 

 

 

37

Page 37
Image 37
RCA 29993 manual Troubleshooting Tips, Problem Explanation/Solution