TROUBLESHOOTING GUIDE - POWER HEAD LED

FOR HELP-1.800.354.3643 OR WWW.GENIECOMPANY.COM

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Power head LED

 

 

 

 

 

 

 

 

 

 

 

 

Red LED

Green LED

 

Possible Problem

 

Solution

showing

showing

 

 

 

 

 

 

 

 

 

 

 

 

OFF

OFF

Normal operation

 

None required

 

 

 

 

 

 

 

 

 

 

 

 

 

Continuous ON

 

Programming incomplete

Complete programming

 

 

 

 

 

 

 

 

 

 

 

 

 

1 BLINK, Pause

 

Transmitter has not learned

Push transmitter button to program

(Repeat)

 

 

 

 

 

(See section

 

)

 

 

 

 

 

 

 

 

 

7

 

 

 

 

 

 

 

 

 

 

 

 

 

1 BLINK, Pause

Limit Programming incomplete

Set DOWN LIMIT programming

 

(Repeat)

Safe-T-Beam®sensor

Check for obstruction, remove

 

 

 

obstruction going down

 

 

 

 

 

 

 

 

 

 

 

Door obstruction going down

Check for obstruction, remove.

 

 

Door obstruction going up

 

– Check door spring (See section

10

)

 

 

 

 

 

 

– Contact The Genie Company at

 

 

 

 

 

 

 

 

1-800-35-GENIE

 

 

 

 

 

 

 

 

 

 

 

 

 

2 BLINKS, Pause

Limit Programming incomplete

Set UP LIMIT programming

 

(Repeat)

Wire to power head or wire

Check power head wiring, check

 

 

 

connection at power head is

 

connections,

 

 

 

bad.

 

 

– Replace or repair

 

 

Sensors out of alignment

Check Source & Sensor alignment

 

 

Continuous obstruction of

Check for obstruction of

 

 

 

Safe-T-Beam®sensor

 

Safe-T-Beam®sensor

 

 

 

 

 

 

 

 

 

 

 

3 BLINKS, Pause

Limits set backwards

Clear limits and reprogram

 

(Repeat)

 

 

 

 

(See section

6

)

 

 

 

4 BLINKS, Pause

Wall button wire short

Check button(s) and wiring.

 

(Repeat)

 

 

 

 

Staples can cut insulation and shorts

 

 

 

 

 

 

wires. Replace Wall Control, repair or

 

 

 

 

 

 

replace wiring.

 

 

 

 

 

 

– Contact The Genie Company at

 

 

 

 

 

 

1-800-35-GENIE

 

 

Wall button wires reversed

Reverse wire placement in power

 

 

 

in power head connector.

 

head connector. (See section

3

)

 

 

 

 

 

 

 

 

 

5 BLINKS, Pause

Chain/belt is too tight

Adjust chain/belt tension

 

(Repeat)

 

 

 

 

(See section

1

).

 

 

 

 

 

 

– Contact The Genie Company at

 

 

 

 

 

 

1-800-35-GENIE

 

 

Control system failure

Contact Genie® authorized dealer for

 

 

 

 

 

 

service

 

 

 

 

 

 

 

 

 

 

 

 

 

 

28

PN# 37026500123

02/26/2010 REV. 1

 

Page 28
Image 28
Genie 2022, 2042, 2024 Troubleshooting Guide Power Head LED, Possible Problem Solution, Power head LED, Green LED, Showing

2024, 2042, 2022 specifications

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