IV) Trouble Shooting Auto Refill, Low Water Cutoff, and Dual Level Control System (continued)

Problem

 

Possible Cause

Service Check

Remedy

 

 

 

 

 

 

E) Tank fills with water,

1)

Thermostat off.

Visual.

Make sure knob is turned fully

but heat does not come

 

 

 

clockwise.

on.

 

 

 

 

2)

Thermostat inopera-

Jumper across thermo-

Recalibrate thermostat. If no reme-

 

 

 

 

tive or out of calibration.

stat terminals causes

dy, or thermostat does not cycle,

 

 

 

 

heat to come on.

replace.

 

 

 

 

 

 

 

 

3)

Power relay or con-

Check for voltage

If correct voltage, replace coil or

 

 

tactor inoperative.

(120V AC) across coil

entire device. If not correct voltage,

 

 

 

 

terminals.

check for loose wires, improper

 

 

 

 

 

wiring or other cause.

 

 

 

 

 

 

 

 

4)

Low electrode faulty

Jumper from “XL” termi-

Clean electrodes. Check wiring. If

 

 

or covered with lime

nal to metal enclosure

still no remedy, replace electrode

 

 

scale.

allows unit to heat.

assembly.

 

 

 

 

 

 

 

 

5)

Dual Level Control

Jumper from “XL” termi-

Replace Dual Level Control.

 

 

faulty.

nal to “C” does not

 

 

 

 

 

cause unit to heat

 

 

 

 

 

 

 

F) No water in tank, but

1)

Thermostat and fill

Visual

Thermostat (brown wire) must be

heat comes on (heater

valve connected to

 

connected to “HEAT” and fill valve

damage likely).

wrong terminals on

 

(black wire) to “FILL”.

 

 

Dual Level Control.

 

 

 

 

 

 

 

 

 

 

2)

Electrode(s) shorting

Disconnecting wire

Replace electrode assembly. If no

 

 

to ground.

(white) from “C” probe

remedy, check for improper wiring

 

 

 

 

terminal provides low

(cut insulation for instance), or elec-

 

 

 

 

water heat cutoff and

trode tips touching metal inside tank.

 

 

 

 

tank fill.

 

 

 

 

 

 

 

 

 

3)

Dual Level Control

Heat comes on with no

Replace Dual Level Control.

 

 

faulty.

probe wires (HI, XL, C)

 

 

 

 

 

connected

 

 

 

 

 

 

 

NOTE: The level control board works on the principle that water is conductive and with some pure water installations an increased sensitivity may be required in the level control system. Consult factory if this be the case.

If you still need help, call our service department at (800) 568-5715, Ext. 3 or (502) 425-4776 (Monday through Friday, 8 am - 6 pm EST) or an authorized service center in your area. Please have the model and serial number ready so that accurate information may be given.

Prior authorization must be obtained from Grindmaster Corporation’s Technical Service Department for all warranty claims.

American Metal Ware 87710E Coffee Urn

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Grindmaster service manual American Metal Ware 87710E Coffee Urn