Grindmaster HC-2 Troubleshooting Guide cont, Problem/Possible Cause, Service Check, Remedy, Page

Troubleshooting Guide (cont.)

Problem/Possible Cause	Service Check	Remedy
Chocolate is dispensed or
constantly dripping
• Syrup pump rollers not	• Check for syrup pump rollers in “storage’	• Rotate pump to engage rollers
engaging silicone tubing	position or weak springs	or replace pump
• Pump tubing faulty	• Check for holes in tubing or loose	• Replace pump tubing-check
	connections to break vacuum	connections

If you still need help, call our Technical Service Department at (800) 568-5715 (USA or Canada) or 1-502-425-4776, Monday through Friday, 8 am - 6 pm EST, or an authorized service center in your area. Please have the model and serial numbers ready so that accurate information can be given.

Prior authorization must be obtained from Grindmaster Corporation’s Technical Services Department for all warranty claims.

Page 7 Crathco® Whipped Hot Chocolate Dispensers