08 Retuning instructions
Troubleshooting | 09 |
Auto retune and associated messages
A signal is sent out by the broadcaster when channels change or new ones are available. Auto retune (assisted retune) picks up this signal and automatically scans for new channels. This can happen at any time and may happen more than once during the digital switchover. You can adjust this so the retune starts with or without your permission.
In the channel
1.Select ‘Auto retune’.
2.Use [T] and [U] to change the auto retune settings.
3.Press [OK] to accept.
Always ask – a ‘confirm retune screen’ will appear before a retune.
Always start – retune starts automatically, warning you during the retune.
Auto retune messages
You can also receive messages about changes that are happening in the future. There are three types of message.
Major – retune information and user action is needed.
Minor – retune information, user action is not needed.
Information – other broadcast information, not needing a retune.
Don’t Forget! You may see retune messages more than once before a retune.
Adjusting the auto retune messages
You can choose how the messages will appear on your receiver.
In the channel
1.Select ‘Auto retune messages’.
2.Use [T] and [U] to change the auto retune messages settings.
All – shows all types of messages.
No minor – shows ‘information’ and ‘major’ messages.
Information only – shows ‘information’.
None – no messages will be shown unless auto retune is set to ‘Always ask’, when ‘major’ messages will be shown.
Understanding the messages on your digital box |
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Message | Possible cause | What to do |
No channels. | No channels have been stored on | The digital box needs to be tuned |
| the digital box. | into the available broadcasts. See |
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| the channel |
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| document. |
Encrypted channel. | The channel may have been | Try switching to a different |
| encrypted by the broadcaster. | channel. |
No signal. | Your TV aerial may not be | Check your aerial and any |
| connected properly. The signal | connections between the |
| from your aerial may be too | aerial and the digital box. Try |
| high, too low or distorted by | |
| something between your aerial | section |
| and the digital box. | may need to speak to an aerial |
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| installer |
No channel. No | Your digital box was not able | Check all of the aerial |
channels added. | to find and decode any digital | connections. Check that the |
| channels while it was setting up. | digital signal is available in your |
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| area. For more information about |
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| digital TV reception, please visit |
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| www.freeview.co.uk |
Censored channel. | The channel has been censored | Type in your PIN to watch a |
Locked channel. | or locked by the | channel. |
| settings. |
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Unable to complete | An unknown error has occurred | Try copying again onto another |
copy due to an error. | when copying. | device. |
Unable to continue | The device was removed during | Re insert the device and start |
with the copy due | the copy process. | copy again. |
to the device being |
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removed. |
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Unable to copy any | The device being copied to has | Insert another device and start |
more due to the | run out of space during the copy | copy again. |
device running out | process. |
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of space. |
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