WARRANTY AND REPAIR SERVICE

If the GTO gate operator system is not operating properly and you have not been able to solve the problem, please follow the steps below:

1.Check the Trouble Shooting Guide (page 29).

2.Call your installer.

3.If you still cannot solve the problem, call the GTO Service Department at (850) 575-4144.

4.If repair or replacement is necessary, you will be assigned a Return Goods Authorization Number (RGA). Write the RGA # in LARGE BOLD PRINT on the outside of the package.

5.Carefully pack the component(s) authorized for return and ship freight prepaid to GTO, Inc., 3121 Hartsfield Road, Tallahassee, Florida, USA 32303.

NOTE: GTO products returned without a Return Goods Authorization Number (RGA) or returned freight collect WILL NOT be accepted at the factory. A copy of the ownerÕs receipt with date of sale and installation must accompany warranty related request for service.

6.If the repair service or replacement is covered by the warranty, GTO, Inc. will pay shipping costs (equal to United Parcel Service ground rate) for return to owner of items repaired under warranty.

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AUTOMATIC GATE OPERATORS

Limited Two Year Warranty

GTO/PRO DC powered gate operators are warranted by the manufacturer against defects in materials and manufacturer workmanship for a period of two (2) years from date of purchase, provided recommended installation procedures have been followed.

In the case of product failure due to defective material or manufacturer workmanship within the two (2) year warranty period, the operator will be repaired or replaced (at the manufacturer's option) at no charge to the customer, if returned freight prepaid to GTO, Inc., 3121 Hartsfield Road, Tallahassee, Florida 32303. IMPORTANT: Call (850)575-4144 or fax (850) 575-8950 for a Return Goods Authorization (RGA) number before returning to factory. Products received at the factory without an RGA number will not be accepted. Replacement or repaired parts are covered by this warranty for the remainder of the two (2) year warranty period or six (6) months, whichever is greater. GTO will pay the shipping costs (equal to United Parcel Service ground rate) for return to the owner of items repaired under warranty.

The manufacturer will not be responsible for any charges or damages incurred in the removal of the defective parts for repair, or for the reinstallation of those parts after repair. This warranty shall be considered void if damage to the product(s) was due to improper installation or use, tampering, connection to an improper power source, or if damage was caused by lightning, wind, fire, flood, insects or other natural agent. This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. This warranty is in lieu of all other warranties, expressed or implied. NOTE: Verification of the warranty period requires copies of receipts or other proof of purchase. Please retain these records.

After the two (2) years warranty period, GTO or one of its authorized service centers will make any necessary repairs for a nominal fee. Call GTO at (850) 575-4144 for more information.

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GTO SL-2000, SL-1000 installation manual Limited Two Year Warranty, Warranty and Repair Service
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SL-1000, SL-2000 specifications

The GTO SL-2000 and SL-1000 are advanced gate operators designed for efficient and reliable automation of heavy-duty swing gates. These models are renowned for their robust construction and innovative technologies that enhance both performance and security.

The SL-2000 is particularly suited for large, dual-swing gates weighing up to 2,000 pounds, making it a perfect choice for commercial and industrial settings. In comparison, the SL-1000 is designed for lighter gates that weigh up to 1,000 pounds, suitable for residential and light commercial applications. Both models are engineered to provide smooth, quiet operation, which is vital for residential areas where noise reduction is essential.

One of the standout features of both the SL-2000 and SL-1000 is their advanced DC motor technology. This allows for variable speed operation, providing a slower, more controlled movement during the opening and closing cycles. Such functionality not only enhances safety but also minimizes wear and tear on the gate mechanism, ensuring longevity.

Both models are equipped with obstacle detection technology that halts the gate's movement if an obstruction is encountered. This safety feature helps prevent accidents and damage, a critical aspect in environments where individuals and vehicles are present.

In terms of installation, the GTO SL series is designed for ease of use, featuring a straightforward setup process with clear instructions and minimal tools required. Additionally, the SL-2000 and SL-1000 include a built-in rechargeable battery backup, ensuring that the gate operates even during power outages.

Security is a top priority with both gate operators. They incorporate rolling code technology in their remote controls, which changes the access code with each activation, significantly reducing the risk of unauthorized access. Furthermore, the SL series supports multiple remote controls, allowing for convenient access for users while maintaining security.

Durability is another hallmark of the GTO SL-2000 and SL-1000. Both operators are built with weather-resistant materials, ensuring they can withstand various environmental conditions. This resilience makes them a solid investment for long-term use.

In conclusion, the GTO SL-2000 and SL-1000 are state-of-the-art gate operators that combine cutting-edge technology with superior safety features, making them a reliable choice for enhancing the automation of swing gates in diverse applications. Their ease of installation, robust construction, and advanced functionalities are significant advantages for property owners seeking secure and efficient access solutions.
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