SERVICE POLICY AND LIMITED WARRANTY
If you encounter any difficulty or have any question concerning your 9303 and 9505 Amplifier, please call our Technical
Support Department weekdays, 8:00 a.m. to 3:30 p.m., Mountain Standard Time, at 800-795-2385.
Should you have any doubts as to whether the amplifier is malfunctioning and requires service, please call us before
sending it in for repair. All units being returned (regardless of warranty status) must receive a Return Authorization (RA)
number. In addition, we can offer troubleshooting assistance that may simplify or even eliminate the need for factory
service.
The Hafler 9303 and 9505 Amplifiers are warranted to the original owner (non-transferrable) for seven years from the
date of purchase, including parts, labor, and return shipping costs within the Continental United States, Alaska, and
Hawaii. This warranty applies only to products sold in the United States Of America.
For warranties outside the U.S.A., please contact your local agent.
It is the owner’s responsibility to pay shipping (preferably United Parcel Service, UPS) to the factory: collect shipments
will not be accepted. Units under warranty should be accompanied by a copy of the dated Bill Of Sale. Use the original
carton and all packing material, with the RA number clearly marked on the outside of the package. Be sure to include
a return address, the RA number, a daytime telephone number, and a brief description of the difficulty, including whether
it occurs continuously or intermittently.
This warranty gives you specific legal rights. You may also have other rights which may vary from state to state.
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