Haier DE65EJ-L, DE45EJ Troubleshooting, call Customer Service toll free at, Unit not operating

TROUBLESHOOTING

If you experience operational problems, please follow these troubleshooting suggestions before calling Customer Service. If these suggestions fail to solve the problem,

call Customer Service toll free at 1-877-337-3639.

Unit not operating

•Check to see if the grounded 3-prong plug is pushed completely into the outlet.

•The fuse may be blown or the circuit has been tripped. Check the house fuse/circuit breaker. Replace fuse or reset breaker as needed.

•The bucket may be full. The dehumidifier automatically turns off when this occurs. The drain bucket needs to be emptied.

•If the bucket is not full, it may be positioned improperly. Remove and reinstall so that it fits all the way into the dehumidifier.

•When the ambient temperature is above 112°F or below 32°F, the unit will shut off. This protects the compressor. Wait 3 minutes and then restart.

Dehumidifier is icing up during initial stage of operation.

•This is normal for a dehumidifier. Frost will usually disappear within 60 minutes unless the temperature is below 60°F.

Unsatisfactory dehumidification

•When first installed, allow at least 3 or 4 days to remove the moisture from the room to maintain the desired dryness.

•Area to be dehumidified may be too large for your model. Check with your dealer.

•The controls may not be set correctly. Adjust controls according to instructions.

•Doors and windows may not be closed. Check that all doors, windows and other openings are closed tightly.

•Clothes dryer may be in operation in the same room. Install the dehumidifier away from the moisture-laden air generated by the dryer. Dryer should be vented to the outside.

•Please note that when room temperature is below 60°F, there might be ice forming on the coils. The unit will go into Auto-Defrost mode to remove the ice before resuming its dehumidifi- cation. The defrost operation will reduce the unit’s ability for moisture removal.

Airflow is restricted

•Make sure there are no curtains, blinds or furniture blocking the front or back of the dehumidifier.

•Clean the filter. It may be clogged.

NOTE:

After prolonged usage, the condenser coils behind the filter may develop a buildup of residue. Unless cleaned regularly with a soft brush, this residue will harden and may require special cleaning methods by a refrigeration/air conditioning professional.

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