Customer service
Confirm the following before ordering a repair.
Compressor runs often or for a long time |
This is normal during initial operation. |
Normal after loading with large amounts of foods. |
Appliance door not fully closed. |
Appliance door is opened frequently. |
Ambient temperature is high. |
Wrong temperature setting. See “Starting up”. |
Poor ventilation |
Foods are covered with frost or ice
Normal if unpackaged food was placed in the freezer.
Appliance door not fully closed.
Appliance door is opened too frequently or for too long.
Food placed too close to air outlet.
Unusual odour |
Strongly smelling food is not packed |
appropriately. |
Food has spoiled. |
The appliance interior needs to be |
cleaned. |
The symbol on the product or on its packaging indicates that this product is not to be treated as regular household waste. Instead, it must be taken to a recycling collection point for electrical and electronic equipment. By properly disposing of this product, you are contributing to the preservation of the environment and the wellbeing of your fellow citizens. Improper disposal is hazardous to health and environment. You can obtain further information on how to recycle this product from your municipality, your waste management service or the shop where you purchased it.
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