20 MAiNtENANcE
tRoubLE SHootIng

pRobLEmS poSSIbLE CAuSES poSSIbLE SoLutIonS

Washer Dryer fails to
operate.
¬
Poor connection to the power suppl y.
¬
Power failure.
¬
The washer door is not properly closed .
¬
Machine has not been switched on.
_
Check connection to the power supp ly.
_
Check the power supply.
_
Make sure the washer door is closed prope rly.
_
Make sure the machine is switched on.
Washer Dryer cannot be
filled with water.
¬
Water tap is not turned on.
¬
Water pressure is less than 0,03 MPa.
¬
The inlet hose is kinked.
¬
Water supply failure.
¬
The program knob is not properly set.
¬
The washer door is not properly closed .
_
Turn water tap on.
_
Check water pressure.
_
Check the inlet hose for bends.
_
Ensure the water supply.
_
Make sure the program knob is properl y set.
_
Make sure the washer door is closed prope rly.
Machine is continually
filling and draining.
¬ The height of the drain hose is below 80 cm.
¬
The drain hose is in water.
_
Make sure the height of the drain hose is w ithin 80 - 100 cm.
_
Make sure the drain hose is not in water.
Drainage failure. ¬ Drain hose is blocked.
¬ Drain hose end is more than 100 cm
above the floor level.
¬
The filter is blocked.
_
Unblock the drain hose.
_
Make sure the drain hose end is less
than 100 cm above floor level.
_ Unblock the filter.
Strong vibration while
spinning.
¬
Not all transportation bolt s have been
removed.
¬ Washer dryer
is located on an
uneven surface or is not level.
¬
Machine is overloaded.
_
Check if all transportation b olts have been removed.
_
Make sure the washer dryer is on
an even surface and levelled.
_
Reduce amount of laundry in the dru m.
Operation stops before
completing wash cycle.
¬ Water or electricity failure.
_
Check the power supply.
Operation stops for a
period of time.
¬ Washer dryer gives an error message.
_
Wait until cycle is complete
_
See display codes on previous page.
Excessive foam in the
drum.
¬ The detergent is not a low-foaming
type or for manual wash.
¬ Excessive use of detergent.
_
Check if your detergent is appropria te.
_
Reduce amount of detergent used.
Automatic adjustment of the
washing time.
¬ The washing program duration will be adjusted according to
the initial water temperature.
_ This is normal and doesn't affect the
functionality.
Spinning fails ¬ Unbalance of the laundry _ Add clothes or run a spinning program agai n.

tROUBLEShOOtiNg

In the unlikely event of difficulties with you r appliance please follow the trouble shooting guide below. If the problem persis ts,

contact the retailer if the machine is still w ithin the guarantee period. If t he appliance is out of guarantee, contact an

approved service agent on 0845 025 3025. If an error code is displayed, please refer to t he error code guide below.